Call Center Officer

Job Description

Title: Call Center Officer

Company Name: DMFR Molecular Lab Diagnostics Ltd.

Vacancy: 05

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill,Customer Service

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Customer Support through Phone
∎ The applicants should have experience in the following business area(s): Diagnostic Centre, Hospital

Job Responsibilities:
∎ Answer calls and handle customer inquiries by telephone.
∎ Update new customer information into the database system.
∎ Handle Patient appointment
∎ Follow up customer calls where necessary.

Additional Requirements:
∎ Age at least 20 years

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus: 2

Application Deadline: July 13, 2019

Company Information:
∎ DMFR Molecular Lab & Diagnostics Ltd.
∎ Address : Navana Newbury Place, 7th Floor, 4/1/A, Sobhanbag, Dhanmondi, Dhaka.
∎ Business : DMFR Diagnostics Premier Diagnostics Service Provider known for its advance state-of- art Technology, Quality & Service driven Medical Care. DMFR aims to become National Network of Highly Automated and Sophisticated Laboratory with Accuracy, Quality, Technology, Standards, Ethics and Customer Satisfaction. DMFR Diagnostics has focused on introducing the latest technology in Laboratory Testing e.g. First time in private sector BSL-3 facility with Molecular Diagnostics, and complete range of Oncology Investigations with Flow Cytometry. DMFR offers Multi-disciplinary International Standard Compliant Diagnostic facility at Dhaka

Category: Customer Support/Call Centre