Call Center Executive (Female)
Job Description
Title: Call Center Executive (Female)
Company Name: Sakhi-Sathi Overseas
Vacancy: 04
Age: 20 to 32 years
Job Location: Dhaka (Aftabnagar)
Salary: Tk. 14000 - 15000 (Monthly)
Experience:
Published: 2024-07-01
Application Deadline: 2024-07-11
Education:
- Higher Secondary
Requirements:
Skills Required:
Additional Requirements:
- Age 20 to 32 years
- Only Female
Additional Requirements:
Age 20 to 35 years
Freshers are also encouraged to apply.
Having experience in Facebook & E-Commerce platforms will get a preference.
A team worker who believes in team commitment.
Honest, Smart, and Energetic in any atmosphere.
We are setting a mind to listen to customer inquiries properly and provide prompt resolution.
Good English and Bangla Typing speed & negotiation skills are a must.
Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.
Good English-Bangla Typing speed negotiation skills are must.
Responsibilities & Context:
Responsibilities:
- Proficiency in managing customers over phone calls, follow-ups, and texts is mandatory.
- Respond to incoming messages and phone inquiries.
- Determine to support or assist customers after business.
- Manage Official Facebook pages accordingly and collect leads from relevant sources.
- Maintain records and other documentation and up-to-date Daily and monthly reports.
- Handle & resolve customer complaints and communicate issues with the team`s help.
- Set up a positive mind for any other tasks assigned by the management.
- Understand the needs of business customers.
Job Other Benifits:
- T/A,Mobile bill,Performance bonus
- Salary Review: Half Yearly
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Company Secretary/Regulatory affairs
