Job Description
Title: Call Center Cum Front Desk Executive
Company Name: Secret Beauty & Laser Aesthetics
Vacancy: 4
Age: 20 to 30 years
Location: Dhaka (Dhanmondi 27)
Salary: Tk. 18000 - 20000 (Monthly)
Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Clinic, Call Center, Beauty Parlor/Saloon/Spa
Published: 29 Jan 2025
Education:
∎ Bachelor/Honors, Masters
Requirements:
Additional Requirements:
∎ Age 20 to 30 years
∎ Training/certification in a relevant field will get the privilege.
∎ Skills Required: Punctual, Self-motivated
∎ The applicants should have experience in the following area(s): B2B and B2C sales and marketing, Customer Support through Phone, Sales Representative, Telemarketing
∎ Need to be fluent in English (Speaking & Listening)
∎ Must be fluent in English conversation.
∎ Dynamic sales skills.
∎ Training/certification in a relevant field will get the privilege.
∎ Skills Required: Punctual, Self-motivated
∎ The applicants should have experience in the following area(s): B2B and B2C sales and marketing, Customer Support through Phone, Sales Representative, Telemarketing
∎ Need to be fluent in English (Speaking & Listening)
∎ Must be fluent in English conversation.
∎ Dynamic sales skills.
Responsibilities & Context:
∎ Manage high call volumes, providing information and directing inquiries.
∎ Monitor and respond to social media messages, engaging with the online community.
∎ Schedule and confirm appointments, ensuring operational efficiency.
∎ Understand laser and aesthetics services, addressing client queries accurately.
∎ Handle client registrations efficiently.
∎ Collaborate with sales and marketing for phone promotions.
∎ Respond promptly to voicemail and email inquiries with detailed information.
∎ Assist in resolving client concerns, escalating when necessary.
∎ Uphold high customer service standards for a positive client impression.
∎ Secret Beauty, a leading laser and aesthetics center in Dhanmondi, Dhaka, is seeking some dynamic and customer-focused individuals to join our team as a Call Center Executives. As the first point of contact for our esteemed clients, you will play a crucial role in ensuring a seamless and positive experience.
∎
∎ Responsibilities:
∎ Manage high call volumes, providing information and directing inquiries.
∎ Monitor and respond to social media messages, engaging with the online community.
∎ Schedule and confirm appointments, ensuring operational efficiency.
∎ Understand laser and aesthetics services, addressing client queries accurately.
∎ Handle client registrations efficiently.
∎ Collaborate with sales and marketing for phone promotions.
∎ Respond promptly to voicemail and email inquiries with detailed information.
∎ Assist in resolving client concerns, escalating when necessary.
∎ Uphold high customer service standards for a positive client impression.
Skills & Expertise:
Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Competitive salary with performance-based incentives.
∎ Training and development opportunities.
∎ Employee discounts on our laser and aesthetics services.
∎ Competitive salary with performance-based incentives.
∎ Training and development opportunities.
∎ Employee discounts on our laser and aesthetics services.
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (Dhanmondi 27)
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected]
Company Information:
∎ Secret Beauty & Laser Aesthetics
∎ Rangs Atrium, 7th Floor, Plot 7(New) 390(Old), Road 16(New) 27(Old), Dhanmondi, Dhaka 1209
∎ Welcome to Secret Beauty, a harmonious collaboration with the globally acclaimed Turkeyana. Together, we unveil the artistry of beauty and aesthetics that transcends borders. At Secret Beauty, we`ve delved into the most coveted secrets, curating a transformative experience that unlocks your ageless allure. In partnership with Turkeyana, a name synonymous with excellence worldwide, our mission is to infuse a global touch into your beauty journey. From rejuvenating facials to non-surgical facelifts, we seamlessly blend traditional wisdom with cutting-edge techniques, offering a beauty transformation that exceeds expectations. Join us at Secret Beauty, where each treatment is a step towards revealing your inner and outer beauty, embracing the essence of ageless allure like never before.
Address::
∎ Rangs Atrium, 7th Floor, Plot 7(New) 390(Old), Road 16(New) 27(Old), Dhanmondi, Dhaka 1209
∎ Welcome to Secret Beauty, a harmonious collaboration with the globally acclaimed Turkeyana. Together, we unveil the artistry of beauty and aesthetics that transcends borders. At Secret Beauty, we`ve delved into the most coveted secrets, curating a transformative experience that unlocks your ageless allure. In partnership with Turkeyana, a name synonymous with excellence worldwide, our mission is to infuse a global touch into your beauty journey. From rejuvenating facials to non-surgical facelifts, we seamlessly blend traditional wisdom with cutting-edge techniques, offering a beauty transformation that exceeds expectations. Join us at Secret Beauty, where each treatment is a step towards revealing your inner and outer beauty, embracing the essence of ageless allure like never before.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 28 Feb 2025
Category: Customer Support/Call Centre
