Experience
- 3 to 7 years
- The applicants should have experience in the following business area(s): Airport Service
Education
- Bachelor of Social Science (BSS)
Requirements
- 3 to 7 years
- The applicants should have experience in the following business area(s): Airport Service
Skills Required
Additional Requirements
- Age 25 to 40 years
- Only Male
Responsibilities & Context
Job Context
Flight Care is a premium Airport Meet & Greet service provider seeking a dynamic and results-oriented AGM to lead business expansion, corporate partnerships, operational excellence, and revenue growth.
Key Responsibilities
Business Development: Develop and execute strategies to increase corporate clients, sales, and revenue.
Corporate Client Acquisition: Build relationships with MNCs, RMG buyers, embassies, foreign investors, and high-value customers.
Strategic Partnerships: Establish business collaborations with hotels, airlines, travel agencies, and corporate organizations.
Operations Management: Supervise airport Meet & Greet operations, service quality, staff deployment, and SOP compliance.
Sales & Revenue Growth: Achieve monthly and quarterly targets, negotiate contracts, and identify new business opportunities.
Customer Relationship Management: Ensure premium VIP service, customer satisfaction, complaint resolution, and client retention.
Team Leadership: Lead, train, and evaluate sales, customer service, and operations teams.
Marketing Coordination: Support corporate marketing, lead generation, branding, and promotional initiatives.
Performance Monitoring: Maintain CRM records, monitor KPIs, and submit regular business performance reports.
Compliance & Risk Management: Ensure professional ethics, data confidentiality, operational discipline, and applicable airport regulations.
Key Performance Indicators (KPIs)
Revenue growth and sales target achievement.
New corporate client acquisition and partnership development.
Customer satisfaction and retention.
Operational efficiency and team performance.
Corporate contract conversion and business profitability.