Assistant Executive Housekeeper

Job Description

Title: Assistant Executive Housekeeper

Company Name: Hotel Lake Castle

Vacancy: --

Age: 25 to 35 years

Job Location: Dhaka (GULSHAN 2)

Salary: --

Experience:

• 5 to 7 years
• The applicants should have experience in the following business area(s): Hotel, Restaurant, Resort

• Bachelor/Honors

• Degree/diploma in Hotel Management, Hospitality Management, or a related field will be given more preference.

• SSC/HSC with Hotel Management Diploma will be acceptable.

• 5 to 7 years
• The applicants should have experience in the following business area(s): Hotel, Restaurant, Resort

• Age 25 to 35 years

• Minimum 05-07 years of experience in hotel housekeeping operations.

• Proven experience in a 4/5-star hotel, preferably with a reputed hotel chain will be preferred.

• The applicants should have experience in the following business area(s): Hotel ,Resort

• Housekeeping Operations & Quality Standards

• Guest Room & Public Area Management

• Team Leadership & Staff Supervision

• Guest Service & Complaint Handling

• Linen, Uniform & Inventory Control

• Housekeeping Cost Control

• Hygiene, Health & Safety

• Staff Training & Development

• Interdepartmental Coordination

• Strong Communication & Interpersonal Skills

• Knowledge of Hotel PMS / Housekeeping Systems

• Good command of English

• Should have practical experience in parallel on handling Housekeeping and Engineering/Maintenance department.

We are looking for an experienced, dynamic, and service-oriented Assistant Executive Housekeeper to lead and manage the hotel's Housekeeping Department. The successful candidate will be responsible for maintaining the highest standards of cleanliness, hygiene, guest comfort, and overall housekeeping operations.

Responsibilities

• Assist the Executive Housekeeper in managing the overall Housekeeping operations of the hotel.

• Supervise daily cleaning and maintenance of guest rooms, public areas, back-of-house areas and other assigned facilities.

• Ensure high standards of cleanliness, hygiene, presentation and guest comfort throughout the property.

• Supervise, guide and motivate housekeeping associates and ensure effective manpower deployment.

• Prepare duty rosters, work schedules and daily assignments according to operational requirements.

• Conduct regular inspections of guest rooms, public areas and housekeeping facilities.

• Monitor room status and coordinate closely with Front Office to ensure timely room readiness.

• Handle guest requests, complaints and service recovery professionally and efficiently.

• Ensure proper handling, storage and control of linen, uniforms, guest supplies, amenities and housekeeping equipment.

• Monitor housekeeping inventory and control consumption, wastage and departmental costs.

• Coordinate with Laundry, Engineering, Front Office, Security and other departments for smooth hotel operations.

• Ensure proper implementation of Housekeeping SOPs, policies and quality standards.

• Maintain proper lost & found procedures and ensure all items are handled according to hotel policy.

• Ensure compliance with health, safety, hygiene and environmental standards.

• Assist in staff training, coaching, performance monitoring and disciplinary matters where required.

• Monitor preventive maintenance requirements and report defects or maintenance issues promptly.

• Assist in preparing departmental reports, requisitions, schedules and other operational documentation.

• Support the Executive Housekeeper in achieving guest satisfaction, operational efficiency and departmental objectives.

• Perform any other duties assigned by Management

An attractive and competitive benefits package awaits for the successful candidates, including:

• Monthly Gross Salary

• Incentive Bonuses

• Festival Bonuses

• Service Charge

• Medical Allowance

• Complementary Duty Meals and Snacks

• Public Holidays and Leave Facilities as per Labor Law.

• Other benefits as per company policy.