Workshop Manager - Service, Hero Motorcycle

Job Description

Title: Workshop Manager - Service, Hero Motorcycle

Company Name: Nitol-Niloy Group

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Mechanical Engineering, Power Technology, Automobile

Experience Requirements:
∎ 6 to 10 year(s)
∎ The applicants should have experience in the following area(s): Automobile Workshop Management
∎ The applicants should have experience in the following business area(s): Automobile

Job Responsibilities:
∎ Supervising, managing, and monitoring the day-to-day activities of the service engineers and technicians
∎ Maintain daily record of repair and service of vehicles undertaken and completed, as well as Proper management of all servicing records
∎ Workshop revenue: labor, oil, and parts; capacity utilization; productivity study; and infrastructure enhancement (workshop capacity, tools, and equipment).
∎ Dealing with customers' complaints and solving the issues effectively to prompt the CSI score
∎ Carry out troubleshooting, servicing, and overhauling work.
∎ Educate customers on maintaining their vehicles free from troubles and problems.
∎ Regular MIS, warranty MIS, and product feedback through EVTR and coordination with TM, RAM, and other departments.
∎ Provide PDI (pre-delivery inspection) facilities, check the quality and performance of the motorcycle, and report it to the PDI or assembly plant for correction.
∎ Process implementation, billing, requisition, A/C, VAT, and all kinds of administrative work in the timeline
∎ Develop and train the team to enhance the technical skills up to date
∎ Planning and effective execution of various after-sales promotional activities
∎ Coordinate with all service in charge and assist HOD as per requirement.

Additional Requirements:
∎ Age 28 to 40 years
∎ Only males are allowed to apply
∎ Strong technical experience in the motor vehicle industry (minimum 5-8 years) with a proven and successful track record
∎ Excellent analytical skills and very strong accounting principles.
∎ Effective planning and efficient execution are key to the role.
∎ Strong project management skills.
∎ Computer expertise, especially in MS Word, MS Excel, and PowerPoint.
∎ Knowledge in the following areas is required: personnel management; oral and written communications; and evaluation.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Tour allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Great career development opportunities with attractive remuneration.
∎ Earned Leave Encashment
∎ Attractive Travel/Conveyance Allowance (if traveling required)
∎ Yearly Birthday Allowance
∎ Yearly, 50 paid leaves
∎ Community Incentive
∎ Medical wellness benefits
∎ Other benefits as per the Company's Policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 14 Oct 2023

Company Information:
∎ 26 Sep 2023
∎ Nitol-Niloy Group
∎ Address : Nitol Niloy Tower, Plot # 42 & 69, Nikunja North C/A, Airport Road, Dhaka-1229

Category: Engineer/Architect

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Source: bdjobs.com

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