Title: User Support Executive
Company Name: www.bibahabd.com
Vacancy: 04
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc), Master of Science (MSc)
∎ Graduate in any Discipline
∎ (Preferably a Computer Science Degree)
∎ Skills Required: IT Support Service, Telecommunication Service
Experience Requirements:
∎ At most 3 year(s)
∎ The applicants should have experience in the following area(s):
Call centre training, Counseling, Customer Support through Phone, Face-to-Face Customer Support
∎ The applicants should have experience in the following business area(s):
Call Center, IT Enabled Service, Market Research Firms, Software Company
Job Context:
∎ Duty Time For Female: 9:00 AM - 6:00 PM
∎ Duty Time For Male: According to Duty Roster
∎ [9:00 AM - 6:00 PM] , [2:00 PM - 10:00 PM], [10:00 PM - 7:00 AM]
∎ Candidates Preference Area:
∎ Rampura, Khilgoan, Banasree, Badda, Malibag, Aftabnagar, Madartek, Bashabo, Staff Quarter - Demra are preferred.
Job Responsibilities:
∎ To provide highest quality of service to the customers through over phone or email.
∎ To handle customers in a professional manner.
∎ Ensure that customer information is maintained accurately in the database application
∎ Should have capability to ensure quality customer service.
∎ Respond promptly to customer inquiries
Additional Requirements:
∎ Age 25 to 30 years
∎ Both males and females are allowed to apply
∎ Expert in Microsoft office - specially Excel, Word
∎ Must know Bangla Typing
∎ Call Center Industry & Functional Knowledge.
∎ Customer Service Excellence.
∎ Experience in the relevant field will be considered as an added value.
∎ Candidates Preference Area: Khilgaon, Goran, Rampura, Banasree, Badda, Malibag, Bashabo, Demra , preferred.
∎ Strong team player with a can do attitude.
∎ Strong interpersonal/ communication skills.
∎ The applicants should have experience in the following area(s):
∎ Photoshop/ Fireworks/ Illustrator Microsoft Office, Internet Browsing.
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Half Yearly
∎ Festival Bonus: 3
∎ FREE Training will be provided to the eligible candidates.
∎ A fun loving, lovely & friendly professional working environment.
∎ Everyday Snacks are provided by company
Application Deadline: April 17, 2020
Company Information:
∎ www.bibahabd.com
∎ Address : HOUSE: 02 (3rd Floor) BLOCK: G, SOUTH BANASREE, DHAKA-1219
∎ Web : www.bibahabd.com
∎ Business : Bibahabd.com, is an international matrimonial website aimed at fulfilling the needs of Bangladeshis both at home and abroad. It is designed to provide its members a secured and private environment to find their ultimate life partners by providing them a trusted source of genuine people trying to find their soul mates. The platform bibahabd.com allows members to search, communicate, interact and finally find the right person for them or their loved ones. We at bibahabd.com believe that marriages are made in heaven and we only intend in realizing those dreams. We believe in the importance of making the right choice, for a marriage to last. In this age of Information Technology, this decision needs to be made on the basis of sound information.
It is a site for the generation of today and the future. Bibahabd.com is founded on the Main Objective To provide its members with a secured environment and expanded opportunities in finding their potential life partners thus helping them in making the right choice. Basing on this we are striving to provide a world class service. Bibahabd.com ultimately aims at providing you with a complete event management of your marriage for you leaving you with the option of only clicking your choices. Of course the principal choice of finding out your life partner will remain with you while the rest will be for us to do.
Category: Customer Support/Call Centre
Source: bdjobs.com