Job Description
Title: Travel Agent Manager
Company Name: WiseTrip
Vacancy: 3
Age: 23 to 40 years
Location: Dhaka (Mirpur Section 11)
Salary: Tk. 25000 - 35000 (Monthly)
Experience:
∎ 3 to 6 years
∎ The applicants should have experience in the following business area(s):Airline, Travel Agent, Tour Operator, Immigration/Visa Processing, Transport Service, Travel Startup, Transport Startup
Published: 28 Aug 2024
Education:
∎ Master of Business Administration (MBA) in Marketing, Bachelor of Business Administration (BBA) in Hospitality Management
Requirements:
Additional Requirements:
∎ Age 23 to 40 years
∎ Superior communication and interpersonal skills, with a strong ability to build rapport with high-profile clients.
∎ Expertise in luxury travel products, exclusive destinations, and VIP services.
∎ Proficiency in advanced travel booking systems and CRM tools.
∎ Strong organizational skills and meticulous attention to detail.
∎ Ability to manage multiple complex itineraries simultaneously under tight deadlines.
∎ Superior communication and interpersonal skills, with a strong ability to build rapport with high-profile clients.
∎ Expertise in luxury travel products, exclusive destinations, and VIP services.
∎ Proficiency in advanced travel booking systems and CRM tools.
∎ Strong organizational skills and meticulous attention to detail.
∎ Ability to manage multiple complex itineraries simultaneously under tight deadlines.
Responsibilities & Context:
∎ Engage with executive and VIP clients to understand their travel preferences, requirements, and objectives.
∎ Provide tailored travel recommendations and expert advice on destinations, accommodations, and exclusive experiences.
∎ Maintain confidentiality and discretion when handling sensitive client information and travel plans.
∎ Design and manage complex travel itineraries that include flights, luxury accommodations, private transfers, and exclusive activities.
∎ Coordinate with luxury travel suppliers, private jet charters, and high-end service providers to secure premium travel arrangements.
∎ Ensure all bookings are meticulously managed, with a focus on accuracy and timeliness.
∎ Serve as the primary point of contact for executive clients, providing round-the-clock support and assistance.
∎ Anticipate client needs and proactively address any potential issues or changes in travel plans.
∎ Ensure a seamless travel experience by managing all aspects of the journey, from departure to return.
∎ Build and maintain strong relationships with executive clients, fostering trust and loyalty.
∎ Develop a deep understanding of each client’s travel preferences and history to offer personalized services.
∎ Seek opportunities to enhance client satisfaction and encourage repeat business through exceptional service delivery.
∎ Identify opportunities to upsell and cross-sell additional services, such as travel insurance, concierge services, and exclusive experiences.
∎ Contribute to the strategic growth of WiseTrip Senior executive travel segment by identifying new business opportunities and client prospects.
∎ Collaborate with the sales and marketing teams to develop tailored packages and promotional offers for high-end clients.
∎ Oversee the execution of travel arrangements, ensuring all services meet WiseTrip standards of quality and luxury.
∎ Stay updated on the latest industry trends, luxury travel offerings, and global travel regulations.
∎ Ensure all travel plans comply with legal and health requirements, particularly for international travel.
∎ WiseTrip you will manage and oversee high-level travel arrangements for corporate executives, VIP clients, and high-net-worth individuals. This role requires a blend of luxury travel expertise, exceptional customer service, and the ability to handle complex travel itineraries with precision. You will be responsible for curating bespoke travel experiences, ensuring seamless logistics, and delivering a premium level of service that aligns with WiseTrip reputation for excellence.
∎ Key Responsibilities:
∎ High-Level Client Consultation
∎ Engage with executive and VIP clients to understand their travel preferences, requirements, and objectives.
∎ Provide tailored travel recommendations and expert advice on destinations, accommodations, and exclusive experiences.
∎ Maintain confidentiality and discretion when handling sensitive client information and travel plans.
∎ Customized Travel Planning and Itinerary Management
∎ Design and manage complex travel itineraries that include flights, luxury accommodations, private transfers, and exclusive activities.
∎ Coordinate with luxury travel suppliers, private jet charters, and high-end service providers to secure premium travel arrangements.
∎ Ensure all bookings are meticulously managed, with a focus on accuracy and timeliness.
∎ VIP-Level Customer Service
∎ Serve as the primary point of contact for executive clients, providing round-the-clock support and assistance.
∎ Anticipate client needs and proactively address any potential issues or changes in travel plans.
∎ Ensure a seamless travel experience by managing all aspects of the journey, from departure to return.
∎ Relationship Management and Client Retention
∎ Build and maintain strong relationships with executive clients, fostering trust and loyalty.
∎ Develop a deep understanding of each client’s travel preferences and history to offer personalized services.
∎ Seek opportunities to enhance client satisfaction and encourage repeat business through exceptional service delivery.
∎ Sales and Strategic Growth
∎ Identify opportunities to upsell and cross-sell additional services, such as travel insurance, concierge services, and exclusive experiences.
∎ Contribute to the strategic growth of WiseTrip Senior executive travel segment by identifying new business opportunities and client prospects.
∎ Collaborate with the sales and marketing teams to develop tailored packages and promotional offers for high-end clients.
∎ Operational Excellence and Compliance
∎ Oversee the execution of travel arrangements, ensuring all services meet WiseTrip standards of quality and luxury.
∎ Stay updated on the latest industry trends, luxury travel offerings, and global travel regulations.
∎ Ensure all travel plans comply with legal and health requirements, particularly for international travel.
Skills & Expertise:
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Credit card, Medical allowance, Performance bonus, Profit share, Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Mirpur Section 11)
Company Information:
∎ WiseTrip
∎ RSH Tower (7th Floor), Plot No #23, Main Road #3, Block #A, Mirpur 11, Dhaka, Bangladesh
∎ www.wisetrip.net
∎ With a large team of full-time in-house WiseTrip.
Address::
∎ RSH Tower (7th Floor), Plot No #23, Main Road #3, Block #A, Mirpur 11, Dhaka, Bangladesh
∎ www.wisetrip.net
∎ With a large team of full-time in-house WiseTrip.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 27 Sep 2024
Category: Hospitality/ Travel/ Tourism
