Territory/Warranty Manager - Service (Officer/ Executive) Hero Motorcycle
Job Description
Title: Territory/Warranty Manager - Service (Officer/ Executive) Hero Motorcycle
Company Name: Nitol-Niloy Group
Vacancy: 6
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in Mechanical Engineering
Experience Requirements:
∎ 1 to 4 year(s)
∎ The applicants should have experience in the following area(s):
Planning, Service/ support, WARRANTY
∎ The applicants should have experience in the following business area(s):
Automobile
Job Responsibilities:
∎ Analyze the market in order to identify new growth opportunities.
∎ 3s & 2s service reporting: product support, customer satisfaction.
∎ Workshop revenue: labor/oil/parts.
∎ Dealer manpower - Appointment and Training/Coaching.
∎ Monitoring and collection of competitor information.
∎ Capacity utilization and productivity study.
∎ Service quality audit.
∎ Waste management: dealer parts business (order, retail and inventory).
∎ Infrastructure enhancement (workshop capacity, tools & equipments).
∎ Planning / conducting service promotional activities.
∎ Maintain two-wheeler warranty record registrar daily
∎ Submit and punch warranty claims to HMCL and HNBL web portal every month.
∎ Prepare warranty invoice for every reimbursement of parts FOB under HMCL instruction for month basis
∎ Collect data from field for quality improvement of product
∎ Solve severe and difficult technical problem of bikes
∎ Overall coordination of service and cross functional departments
∎ Ensure quality EVTR and submit warranty parts
∎ Prepare warranty MIS and update reports on daily basis
∎ Warranty settlement and lead time management
∎ Ensure Daily, Weekly & Monthly Job Reports.
∎ Carry out any other assignments delegated/instructed by the Line Manager.
Additional Requirements:
∎ Flexible about mobility as the job requires HIGH frequency of Travelling.
∎ The applicant must have to be well organized in MS Excel & Daily Reporting.
∎ Ability to maintain a high level of patience in work environment.
∎ Must have time management skills & problem solving mentality.
∎ Flexibility to adjust with change management process.
∎ Should have good communication & coordination skills.
∎ Good knowledge on MS office software packages (MS Word, MS Excel, and MS Power Point).
∎ Should be flexible for extended working hours if necessary to complete job.
Salary:
∎ Negotiable
∎ Great career development opportunities with attractive remuneration package.
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Provident fund, Weekly 2 holidays
∎ Festival Bonus: 2
∎ Earned Leave Encashment.
∎ Attractive Travel/Conveyance Allowance (If traveling requires).
∎ Yearly Salary Increment.
∎ Yearly Birthday Allowance.
∎ Health wellness benefits.
∎ Yearly 50 paid leaves.
∎ Other benefits as per Company's Policy
Application Deadline: April 3, 2020
Company Information:
∎ Nitol-Niloy Group
∎ Address : Nitol Niloy Tower, Plot # 42 & 69, Nikunja North C/A, Airport Road, Dhaka-1229
∎ Web : www.nitolniloy.com.bd
Category: Engineer/Architect
Source: bdjobs.com
Deadline Expired on 3rd Apr 2020
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