Territory Manager (Service), Hero - Officer

Job Description

Title: Territory Manager (Service), Hero - Officer

Company Name: Nitol-Niloy Group

Vacancy: 1

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Diploma in Mechanical, Diploma in Automobile, Diploma in Power, Bachelor of Science (BSc) in Mechanical Engineering
∎ Skills Required: Good knowledge about MS Office : MS Excel

Experience Requirements:
∎ At most 2 year(s)
∎ The applicants should have experience in the following area(s): After Sales Service
∎ The applicants should have experience in the following business area(s): Automobile
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Analyze the market in order to identify new growth opportunities.
∎ 3s & 2s service reporting: product support, customer satisfaction.
∎ Workshop revenue: labor/oil/parts.
∎ Dealer manpower - Appointment and Training/Coaching.
∎ Monitoring and collection of competitor information.
∎ Capacity utilization and productivity study.
∎ Service quality audit.
∎ Waste management: dealer parts business (order, retail and inventory).
∎ Infrastructure enhancement (workshop capacity, tools & equipments).
∎ Planning / conducting service promotional activities.
∎ Maintain two-wheeler warranty record registrar daily
∎ Submit and punch warranty claims to HMCL and HNBL web portal every month.
∎ Prepare warranty invoice for every reimbursement of parts FOB under HMCL instruction for month basis
∎ Collect data from field for quality improvement of product
∎ Solve severe and difficult technical problem of bikes
∎ Overall coordination of service and cross functional departments
∎ Ensure quality EVTR and submit warranty parts
∎ Prepare warranty MIS and update reports on daily basis
∎ Warranty settlement and lead time management
∎ Ensure Daily, Weekly & Monthly Job Reports.
∎ Carry out any other assignments delegated/instructed by the Line Manager.

Additional Requirements:
∎ Flexible about mobility as the job requires HIGH frequency of Travelling.
∎ The applicant must have to be well organized in MS Excel & Daily Reporting.
∎ Ability to maintain a high level of patience in work environment.
∎ Must have time management skills & problem solving mentality.
∎ Flexibility to adjust with change management process.
∎ Should have good communication & coordination skills.
∎ Good knowledge on MS office software packages (MS Word, MS Excel, and MS Power Point).
∎ Should be flexible for extended working hours if necessary to complete job.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Medical allowance, Provident fund, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Community Incentive
∎ Great career growth opportunities with excellent learning scopes.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 6 Aug 2022

Company Information:
∎ 7 Jul 2022
∎ Nitol-Niloy Group
∎ Address : Nitol Niloy Tower, Plot # 42 & 69, Nikunja North C/A, Airport Road, Dhaka-1229
∎ Web : www.nitolniloy.com.bd

Category: Engineer/Architect

: Work Location: Anywhere in Bangladesh (except Dhaka)Candidate should be Flexible about mobility as this post requires HIGH frequency of Travelling.

Source: bdjobs.com

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