Title: Telesales Executive (Day & Night Shift/ Rooster basis )
Company Name: TechForing Ltd
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing
∎ Bachelor/ Master's degree in Communications, Marketing, Business, New Media or Public Relations
∎ Skills Required: Computer skill, Fluent in English (speaking
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
sales and marketing
∎ Freshers are also encouraged to apply.
Job Context:
∎ Position: Telesales Executive (Day & Night Shift/ Rooster basis )
∎ Location: Baridhara DOHS, Dhaka.
Job Responsibilities:
∎ Takes incoming customer calls, processes sales, and accepts payment for products and services
∎ Makes outgoing customer calls or cold calls in order to sell products and services
∎ Answers questions about product specifications and pricing
∎ Upsells customers to larger products, more extensive packages, or higher priced services
∎ Explains product pricing and negotiates bulk or package pricing
∎ Accurately and efficiently enters customer information into company databases for mailing and
∎ billing purposes
∎ Processes credit card payments and troubleshoots any issues that may arise
∎ Maintains a list of potential leads and follows up with those customers by making subsequent
∎ sales pitches
∎ Assists sales colleagues with arranging meetings and sales calls with customers
∎ Contacts customers in response to correspondence or feedback
∎ Monitors order status to ensure that clients receive orders in a timely manner
∎ Investigates unfilled, misplaced, or misdirected orders and resolves customer issues as
∎ necessary
∎ Maintains working knowledge of products and services sold and keeps current on industry
∎ developments by reading current news or attending workshops
∎ May specialize in inbound or outbound telemarketing or in sales for a particular industry.
Additional Requirements:
∎ Minimum 1 year of relevant experience.
∎ Good to have IELTS certificate
∎ -Understand and define the target audience and its preferences, needs, and challenges to
∎ convert.
∎ -Knowledge of online marketing and good understanding of major marketing channels
∎ -Positive attitude, detail and customer oriented with good multitasking and organizational ability
∎ -Superior written and verbal communication skills, with a keen eye for detail.
∎ -Proven ability to handle multiple projects simultaneously, with an eye for prioritization.
∎ -Marketing and Sales Skills, Verbal Communication, Telephone Skills, Interpersonal Communication, Customer Service Skills, Attention to Detail, Ability to Track Leads, Accuracy,
∎ Patience, Motivation, High Energy, Ability to Meet Goals, Data Entry, Product Knowledge
∎ -Must be a tech enthusiast
∎ Person with disability are encouraged to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Jan 2022
Company Information:
∎ 5 Jan 2022
∎ TechForing Ltd
∎ Address : Lane 1, Building 149, Suite 04, Baridhara DOHS, Dhaka
∎ Web : https://techforing.com
Category: Customer Support/Call Centre
: How to Apply: If you meet all the requirements only, please send your CV at: [email protected].