Team Lead (Photo Editing Service)

Job Description

Title: Team Lead (Photo Editing Service)

Company Name: Outsource Experts Ltd.

Vacancy: --

Age: 25 to 35 years

Job Location: Dhaka (Uttara Sector 13)

Salary: Negotiable

Experience:

• At least 6 years
• The applicants should have experience in the following business area(s): IT Enabled Service, BPO/ Data Entry Firm

• Bachelor’s degree in any discipline

• Preferred Certifications/Training: Graphics Design, Photo Editing, Adobe Photoshop/Adobe Creative Suite

• At least 6 years
• The applicants should have experience in the following business area(s): IT Enabled Service, BPO/ Data Entry Firm

• Age 25 to 35 years
• Only Male

• The applicants should have experience in the following area(s):

  Adobe Photoshop, Adobe  Illustrator, Graphics Design

• The applicants should have experience in the following business area(s):

  Advertising Agency, BPO/ Data Entry Firm, Design/ Printing/ Publishing, E-commerce

• Only males are allowed to apply

• Flexible to work in shifts (Morning, Evening, or Night)

• Strong leadership and team management skills

• Highly skilled in photo editing using Adobe Applications

• Good communication skills in both English and Bangla

• Ability to work under pressure and meet deadlines

Job Context

Outsource Experts Ltd. is looking for a proactive and detail-oriented Team Lead (Photo Editing Service) to manage incoming customer orders, oversee smooth production workflow, and maintain clear communication with clients and internal teams. This role is ideal for someone who thrives in a fast-paced environment and can balance operational efficiency with customer satisfaction.

Job Responsibilities

• Receive, review, and process customer orders via the platform or email, ensuring accuracy and on-time delivery.

• Communicate with clients, the Production team, and Customer Support team to clarify instructions, resolve issues, and provide timely updates.

• Translate and simplify order instructions into clear Bangla for internal teams and subcontractors.

• Handle customer queries and custom order placements.

• Plan and manage production schedules while coordinating with the production team to meet order requirements.

• Monitor order progress, identify discrepancies or delays, and take corrective action to maintain workflow efficiency.

• Review service categories and instructions for accuracy and consistency.

• Analyze order management issues, recommend process improvements, and foster cross-team collaboration to enhance customer experience.

• Maintain accurate records and prepare periodic reports for supervisors or management.

• Attractive salary package based on job grade

• Overtime where applicable

• Entertainment allowance

• Night allowance

• Weekly 2 holidays

• Yearly salary review

• Yearly festival bonus: 2

• Mobile allowance where applicable

• Tour allowance

• Yearly leave encashment opportunities

• Dynamic Work Environment - Dynamic/Professional working environment with career growth opportunities

• Recognition - Competitive salary, benefits, and recognition for your contributions.

• Learning & Development - Ongoing training, certification support, and opportunities to sharpen your expertise.