Job Description

Title: Supervisor, Housekeeping

Company Name: June & Zaeif Group

Vacancy: 3

Job Location: Cox's Bazar

Employment Status: Full-time

Educational Requirements:
∎ HSC, Diploma in Hotel Management
∎ Skills Required: Housekeeping

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Team Management: Supervising and leading the housekeeping team, including room attendants, housekeeping associates, and laundry staff. Assigning tasks, providing guidance, and ensuring smooth operations within the department.
∎ Training and Development: Monitoring staff performance and providing feedback to improve their skills and efficiency.
∎ Room Inspection: Conducting regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness, tidiness, and compliance with hotel standards. Identifying areas that require attention and taking corrective actions.
∎ Inventory Management: Maintaining adequate inventory levels of cleaning supplies, linens, amenities, and other housekeeping materials. Monitoring usage, conducting regular inventories, and coordinating with the procurement department for timely replenishment.
∎ Quality Assurance: Ensuring that the hotel's cleanliness and hygiene standards are consistently met and maintained. Monitoring the performance of the housekeeping team and implementing corrective measures as necessary.
∎ Guest Satisfaction: Addressing guest concerns or complaints related to housekeeping promptly and effectively. Taking necessary actions to resolve issues and ensuring guest satisfaction with the cleanliness and comfort of their accommodations.
∎ Collaboration with Other Departments: Coordinating with the front office, maintenance, Business development and other departments to ensure efficient communication and smooth operations. Collaborating with the front office to prioritize room assignments and accommodate guest requests.
∎ Staff Motivation and Morale: Promoting a positive work environment and fostering teamwork among the housekeeping staff. Recognizing and rewarding exceptional performance, addressing staff concerns, and maintaining high staff morale.

Additional Requirements:
∎ Age 25 to 32 years
∎ Only males are allowed to apply
∎ PMS: NICE and Innboard
∎ Thorough knowledge of customer service
∎ Solid knowledge of MS Office, particularly Excel, and Word
∎ Excellent communication and people skills
∎ Good organizational and multitasking abilities
∎ Problem-solving skills

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Food and accommodation will be provided.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 18 Jul 2023

Company Information:
∎ 18 Jun 2023
∎ June & Zaeif Group
∎ Address : House No # 15, Road No # 15, Sector # 04, Uttara, Dhaka # 1230
∎ Web : www.jandzgroup.com
∎ Business : A Reputed & Standard Group related with Restaurant, Food Factory,Catering services, Trading, Packaging industry.

Category: Housekeeper

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Source: bdjobs.com

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