Sr. Executive/ Executive - Information Desk & Patient Care

Job Description

Title: Sr. Executive/ Executive - Information Desk & Patient Care

Company Name: Universal Medical College & Hospital Ltd. (Ex Aysha Memorial Specialised Hospital Pvt. Ltd.)

Vacancy: 08

Job Location: Dhaka, Brahmanbaria (Brahamanbaria Sadar)

Employment Status: Full-time

Educational Requirements:
∎ Graduation

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Customer Service, Customer Support, Management, Program Management
∎ The applicants should have experience in the following business area(s): Call Center, Diagnostic Centre, Hospital
∎ Freshers are also encouraged to apply.

Job Context:
∎ The mission of Universal Medical College & Hospital is to provide quality care to all patients, in a respectful, safe and compassionate environment. In exercising this mission, Universal Medical College & Hospital will adhere to all health and safety regulations.
∎ We have started a new project at Brahmanbaria, The name of our project is Universal Medical services Ltd. which includes Diagnostics, OPD Consultancy & Pharmacy.
∎ For this Project we are looking for skilled, professional & well experienced Sr. Executive / Executive- Information Desk & Patient Care.

Job Responsibilities:
∎ Receive all incoming letters, parcel and execute daily PABX services.
∎ Control telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
∎ Endow with information about company, such as location of Doctors chamber, departments or offices, employees within the organization, or services provided.
∎ Answering telephone calls and dealing with face to face enquiries.
∎ Politely greeting patients and visitors to the centre.
∎ Helping Patient to admission related procedure.
∎ Dealing with all requests in an efficient and courteous manner.
∎ Scheduling appointments for patients.
∎ Maintaining a clean reception area to show a professional image.
∎ Making sure that the appointments system runs smoothly.
∎ Checking patients in and out.
∎ Accurately collecting information and personal details about patients.
∎ Arranging any necessary follow up appointments for patients with hospitals or with other healthcare professionals.
∎ Detailed job responsibility will be given at the time of joining.

Additional Requirements:
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ As Per Hospital Policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 21 Feb 2022

Company Information:
∎ 22 Jan 2022
∎ Universal Medical College & Hospital Ltd. (Ex Aysha Memorial Specialised Hospital Pvt. Ltd.)
∎ Address : 74 G/75, Peacock Square, New Airport Road, Mohakhali, Dhaka
∎ Web : umchltd.com
∎ Business : Health Service Provider

Category: Customer Support/Call Centre

: Please mention the post in the subject of your mail or envelope. Example: Subject: Application for the post of Sr. Executive / Executive- Information Desk & Patient Care for Universal Medical Services, Brahmanbaria.

Source: bdjobs.com

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