Sr. Executive, Customer Support
Job Description
Title: Sr. Executive, Customer Support
Company Name: Ikitchen Ltd.
Vacancy: 2
Job Location: Dhaka (Gulshan)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Training/Trade Course: Must have basic computer knowledge (Specially MS Excel) English Language proficiency.
∎ Skills Required: CRM Software, Fluent in speaking English, Fluent in written and spoken Bengali-English., MS Word/ Excel/ PowerPoint/ OneNote
Experience Requirements:
∎ 2 to 6 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, Customer Support through Phone, Customer Support/ Client Service, Face-to-Face Customer Support, Guest Relations/ Services, Receptionist/ Front Desk, Tele Marketing
Job Responsibilities:
∎ Establish and maintain relationship with the customers and their key personnel
∎ Creating and forwarding sales leads to the sales team and following up on progress until it is materialized
∎ Convey products and solution information to the customers and keep them updated always
∎ Carrying out client satisfaction surveys & reviews and liaising with internal departments to ensure client needs are fulfilled effectively
Additional Requirements:
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 8 Jul 2022
Company Information:
∎ 4 Jul 2022
∎ Ikitchen Ltd.
∎ Address : House #14B, Road 68, Gulshan, Dhaka 1212
∎ Web : www.ikitchen.com.bd
Category: Customer Support/Call Centre
: Office Hours: 2 pm - 11 pm
Source: bdjobs.com
Deadline Expired on 8th Jul 2022
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