Service Advisor
Job Description
Title: Service Advisor
Company Name: AG Automobiles Limited
Vacancy: 1
Location: Dhaka
Minimum Salary: Negotiable
Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Automobile
Published: 12 Jun 2024
Education:
∎ Diploma in Automobile
Requirements:
Additional Requirements:
∎ Ability to build rapport with customers and qualify their requirements.
∎ Commitment to hitting targets & strong negotiation skills Strong customer service skills.
∎ Good Knowledge of MS Office.
∎ Capable to work under pressure and meet the deadline of targets.
∎ Service Excellence Certified Service Advisor are most preferable.
∎ Ability to build rapport with customers and qualify their requirements.
∎ Commitment to hitting targets & strong negotiation skills Strong customer service skills.
∎ Good Knowledge of MS Office.
∎ Capable to work under pressure and meet the deadline of targets.
∎ Service Excellence Certified Service Advisor are most preferable.
Responsibilities & Context:
∎ Customer handling, Maintenance, after sales service· Handling customer complaints and concerns and make sure the problem is corrected to the customer and dealerships satisfaction
∎ Establish and maintain relationships with the manufactures designated warranty representatives
∎ Ensure that all paperwork and write-ups were clear and concise
∎ Job Control, distribution and Estimation.
∎ Customer feedback, service reminder and customer follow-up
∎ Perform Quality control and Vehicle inventory
∎ Report vehicle details in order to ensure safety of the driver and optimal vehicle operation.
∎ Verify the customer concern perform test drive
∎ Attend Technical and Non-technical Training get certification
∎ Reporting as per Requirement.
∎ Customer handling, Maintenance, after sales service· Handling customer complaints and concerns and make sure the problem is corrected to the customer and dealerships satisfaction
∎ Establish and maintain relationships with the manufactures designated warranty representatives
∎ Ensure that all paperwork and write-ups were clear and concise
∎ Job Control, distribution and Estimation.
∎ Customer feedback, service reminder and customer follow-up
∎ Perform Quality control and Vehicle inventory
∎ Report vehicle details in order to ensure safety of the driver and optimal vehicle operation.
∎ Verify the customer concern perform test drive
∎ Attend Technical and Non-technical Training get certification
∎ Reporting as per Requirement.
Skills & Expertise:
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Attractive Incentives policy.
∎ Earn Leave Encashment.
∎ Training Facilities over the year.
∎ Attractive Incentives policy.
∎ Earn Leave Encashment.
∎ Training Facilities over the year.
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka
Read Before Apply:
Both Males & Females can apply. (automobile background will be given priority)
Company Information:
∎ AG Automobiles Limited
Application Deadline: 30 Jun 2024
Category: Customer Support/Call Centre
Source: bdjobs.com
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