Service Advisor

Job Description

Title: Service Advisor

Company Name: AG Automobiles Limited

Vacancy: 1

Location: Dhaka

Minimum Salary: Negotiable

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Automobile

Published: 12 Jun 2024

Education:
∎ Diploma in Automobile

Requirements:

Additional Requirements:
∎ Ability to build rapport with customers and qualify their requirements.
∎ Commitment to hitting targets & strong negotiation skills Strong customer service skills.
∎ Good Knowledge of MS Office.
∎ Capable to work under pressure and meet the deadline of targets.
∎ Service Excellence Certified Service Advisor are most preferable.
∎ Ability to build rapport with customers and qualify their requirements.
∎ Commitment to hitting targets & strong negotiation skills Strong customer service skills.
∎ Good Knowledge of MS Office.
∎ Capable to work under pressure and meet the deadline of targets.
∎ Service Excellence Certified Service Advisor are most preferable.

Responsibilities & Context:
∎ Customer handling, Maintenance, after sales service·         Handling customer complaints and concerns and make sure the problem is corrected to the customer and dealerships satisfaction
∎ Establish and maintain relationships with the manufactures designated warranty representatives
∎ Ensure that all paperwork and write-ups were clear and concise
∎ Job Control, distribution and Estimation.
∎ Customer feedback, service reminder and customer follow-up
∎ Perform Quality control and Vehicle inventory
∎ Report vehicle details in order to ensure safety of the driver and optimal vehicle operation.
∎ Verify the customer concern perform test drive
∎ Attend Technical and Non-technical Training get certification
∎ Reporting as per Requirement.
∎ Customer handling, Maintenance, after sales service·         Handling customer complaints and concerns and make sure the problem is corrected to the customer and dealerships satisfaction
∎ Establish and maintain relationships with the manufactures designated warranty representatives
∎ Ensure that all paperwork and write-ups were clear and concise
∎ Job Control, distribution and Estimation.
∎ Customer feedback, service reminder and customer follow-up
∎ Perform Quality control and Vehicle inventory
∎ Report vehicle details in order to ensure safety of the driver and optimal vehicle operation.
∎ Verify the customer concern perform test drive
∎ Attend Technical and Non-technical Training get certification
∎ Reporting as per Requirement.

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Attractive Incentives policy.
∎ Earn Leave Encashment.
∎ Training Facilities over the year.
∎ Attractive Incentives policy.
∎ Earn Leave Encashment.
∎ Training Facilities over the year.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Read Before Apply:

Both Males & Females can apply. (automobile background will be given priority)