Senior Executive (Customer Service)

Job Description

Title: Senior Executive (Customer Service)

Company Name: Manama Developments Ltd.

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ B.SC in Civil Engineering from reputed University.

Experience Requirements:
∎ At least 3 year(s)

Job Responsibilities:
∎ Maintain Strong Business Relationship with Clients.
∎ Respond Promptly to Customer Queries and Resolve any Issues they have.
∎ The Required Candidate Should Have Extensive Knowledge In Real Estate Industry. Pre
∎ & Post Project Management and Building Construction.
∎ Must Have Knowledge and Expertise on Modern Building Problem & Solutions.
∎ Capable to Maintain Standard Record Keeping System to ensure proper Customer Service.
∎ Ensure Quality Control & Quality Assurance of Ongoing and Finished Products.
∎ Must Have The Ability to Coordinate & Manage Multiple Projects.
∎ Ensure that Customer Information's are Maintained Accurately.
∎ Manage large amounts of Incoming Calls.
∎ Project visit as & when required.
∎ Identify and Assess Customers' Needs to Achieve Satisfaction.
∎ Build Sustainable Relationships through Interactive Communication.
∎ Handle Complaints. Provide appropriate solutions and alternatives within the time limits.
∎ Communicate with Customers regarding their Installment & Responsible to provide Reminder.
∎ Prepare day to day report on Collection & Dues.
∎ Prepare Monthly Credit. Collection & Quarterly Sales Collection Report for Management.

Additional Requirements:
∎ 03 (Three) years or more working Experience in Real Estate Industry.
∎ Skilled in operating Auto CAD.
∎ Effective Time Management Skills and the ability to meet deadlines.
∎ Fairly Good in Spoken & Written in Bangla & English.
∎ Extensive Knowledge in MS Office Package.
∎ Customer friendly attitude & Well Mannered.

Application Deadline: 28 Sep 2020

Company Information:
∎ 15 Sep 2020
∎ Manama Developments Ltd.
∎ Business : Manama Developments Ltd a concern of Manama Group, a steadily growing Company Building High Quality Residential & Commercial Complexes and a recognized leader in the Housing Industry of Bangladesh.

Category: Engineer/Architect

Source: bdjobs.com

Similar Jobs

Assistant Engineer, Biomedical

Sr. Executive - Estimation & Billing

In-Charge of Sub-Contactor's Billing

Senior Architect, Surbana Jurong Bangladesh

Solar System Engineer

Sourcing Engineer

Bio-Medical Engineer

Sub Assistant Engineer (Mechanical)

Sub Assistant Engineer (Electrical)

Technical Officer (Engineer)

Community Mobilization Officer (Diploma in Civil Engineering).

Community Development Officer (Civil)

Engineer - Civil

Mechanical Engineer

We’re Hiring Electrical Engineer

Metallurgical Engineer (Home Appliance)

Project Engineer

Architect

Site Engineer

Head of Health, Safety, Environment & Quality

Town Planner / Urban Planner

Water Treatment Plant Engineer

Architect/Civil Engineer

Data Analyst, H&S

Manager, Maintenance

Trainee Engineer - S&B

Sub-Assistant Engineer (Chemical).

Senior Manager

সিভিল ইঞ্জিনিয়ার

MCC MANAGER

Water Treatment Plant Engineer

AIRCRAFT MAINTENANCE ENGINEER

HEAD OF MAINTENANCE

CAPTAIN-ATR 72-600

Manager Quality - Civil Engineering (Block & Concrete Product)

Customer Service Officer - S&B Sales

Service Engineer (In Vitro Diagnostics - IVD)

Production In-Charge.

Senior Civil Engineer

Civil Engineer