Senior Executive - Customer Service (C & F and Freight Forwarding)

Job Description

Title: Senior Executive - Customer Service (C & F and Freight Forwarding)

Company Name: Swift Logistic Services Limited

Vacancy: 01

Job Location: Chattogram

Employment Status: Full-time

Educational Requirements:
∎ Graduate in any discipline

Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s): Customer Relationship Management (CRM), Customer Service
∎ The applicants should have experience in the following business area(s): Clearing & Forwarding (C&F) Companies, Freight forwarding

Job Responsibilities:
∎ Responsible for Customer Service of Export/Import operation
∎ Follow up Custom Export / Import Process in collaboration with Custom Sarkers
∎ Status preparation of all Export / Import consignment with other Export / Import concerns
∎ Coordinate & proper support to the customer's representative at Chittagong
∎ Do follow up respective Forwarders for smooth operation
∎ Do follow up & proper guide to Off doc/ Depo assigned concerns of Chittagong.
∎ Feedback & proper communication with Customer Service department of Dhaka through email/ telephone
∎ Coordinate and proper assistance to other departments for smooth operating & achieve business goal
∎ Time to time feedback to Head of Business
∎ Any other responsibilities as and when assigned by the superior authority.

Additional Requirements:
∎ Age 28 to 40 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ We offer very competitive remuneration package and good career progress.
∎ Other benefits include Life / Medical Insurance and others as per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Mar 2022

Company Information:
∎ 13 Mar 2022
∎ Swift Logistic Services Limited

Category: Commercial/Supply Chain

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