Sales & Customer Care Executive

Job Description

Title: Sales & Customer Care Executive

Company Name: Classic IT & Sky Mart Ltd.

Vacancy: 10

Job Location: Dhaka (Uttara)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 5 year(s)
∎ Freshers are also encouraged to apply.

Job Context:
∎ 3 months Probation period.
∎ Work days: Saturday - Thursday (Fridays are off).
∎ Work hours: 10am - 8pm.
∎ Job Location: House # 30( Level-3), Road # 3/D, Sector # 9, Uttara, Dhaka-1230.

Job Responsibilities:
∎ Handle incoming calls and outgoing calls with greeting in a professional way.
∎ Manage different softwares, tools and websites. (Training will be provided)
∎ Strong communication skills along with active listening.
∎ Provide product and service information to customers.
∎ Maintain clients record and follow up system to our CRM Software.
∎ Resolve customers' complaints.
∎ Communication with customer for setup website
∎ Collect necessary information from clients.
∎ Occasionally, You Need to Visit nearby clients for meeting purposes. (You will be accompanied by another staff member).
∎ Must have a smart attitude and be well presentable.
∎ Energetic & Dedicated about work.
∎ Excellent communication skills both writing and speaking ability with proper English and Bangla pronunciation.
∎ posting, preparing daily & monthly statements.
∎ Computer knowledge: Email, MS- Excel, MS- Word, Bangla & English typing
∎ Assist admin team members or other dept. member for related works.

Additional Requirements:
∎ Age 20 to 35 years
∎ Both males and females are allowed to apply

∎ Tk. 12000 - 20000 (Monthly)
∎ Maximum BDT 20,000 (Depending on candidate`s education, experience and interview performance). There will be a couple of ways of bonus income.

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 30 Sep 2023

Company Information:
∎ 2 Sep 2023
∎ Classic IT & Sky Mart Ltd.
∎ Address : House # 30(Level-3), Road # 3/D, Sector # 9, Uttara, Dhaka-1230.
∎ Business : We provide all types of IT services.

Category: Customer Support/Call Centre