Experience
- 2 to 3 years
- The applicants should have experience in the following business area(s): Port Service, Marine Industry
Education
- HSC
Requirements
- 2 to 3 years
- The applicants should have experience in the following business area(s): Port Service, Marine Industry
Responsibilities & Context
• Supervising truck entry and exit operations, container verification, and gate transactions at the Overflow Yard (OFY) to ensure accurate documentation and smooth cargo movement.
• Coordinating with yard, gate, transport, and control room teams to manage truck flow, minimize congestion, and ensure compliance with terminal safety and security procedures.
• Monitoring gate processing activities to ensure timely truck turnaround and adherence to service level targets.
• Verifying container, seal, booking, and transport documentation for inbound and outbound cargo movements.
• Supervising gate clerks, traffic marshals, security personnel, and support staff to ensure efficient gate operations.
• Ensuring accurate data entry and transaction processing within the Terminal Operating System (TOS) and other operational systems.
• Managing traffic flow within the OFY and surrounding access roads to prevent bottlenecks and operational disruptions.
• Coordinating with Customs, terminal security, and regulatory authorities as required for cargo inspections and compliance activities.
• Monitoring compliance with access control procedures, vehicle permits, driver identification requirements, and security protocols.
• Investigating and resolving documentation discrepancies, system exceptions, container mismatches, and gate transaction issues.
• Ensuring safe vehicle movement and compliance with traffic management plans, speed limits, and HSE requirements within the OFY.
• Supervising special cargo movements, including hazardous, reefer, oversized, and high-value containers, in accordance with applicable procedures.
• Monitoring gate equipment performance, including weighbridges, barriers, handheld devices, and communication systems.
• Coordinating with maintenance teams to address equipment breakdowns and minimize operational downtime.
• Conducting shift briefings and allocating resources to meet operational requirements and productivity targets.
• Preparing and reviewing gate operation reports, truck turnaround statistics, exception logs, and daily performance data.
• Investigating incidents, accidents, near misses, security breaches, and cargo damage cases and implementing corrective actions.
• Ensuring proper housekeeping, lane discipline, signage visibility, and operational readiness within the gate complex and OFY.
• Supporting emergency response activities, business continuity plans, and contingency operations during peak periods or operational disruptions.
• Driving continuous improvement initiatives to enhance gate productivity, customer service, transaction accuracy, and overall terminal performance.