Experience
- 12 to 15 years
- The applicants should have experience in the following business area(s): Port Service, Marine Industry
Education
- Bachelor/Honors
Requirements
- 12 to 15 years
- The applicants should have experience in the following business area(s): Port Service, Marine Industry
Responsibilities & Context
• Managing day-to-day Container Freight Station (CFS) operations, including container destuffing, cargo handling, storage, examination, consolidation, deconsolidation, and dispatch activities to ensure safe and efficient cargo movement.
• Planning and optimizing manpower, equipment, storage space, and operational resources to achieve productivity targets, minimize cargo dwell time, and maximize CFS capacity utilization.
* Ensure all cargo and container releases, deliveries, and gate-out transactions are authorized based on complete and valid documentation, customs clearances, regulatory approvals, and terminal procedures, while maintaining accurate records in operational systems.
* Coordinate with Customs, shipping lines, C&F agents, customers, and terminal teams to resolve documentation discrepancies, manage release controls and exceptions, prevent unauthorized cargo movement, and ensure compliant, secure, and timely cargo delivery.
• Leading CFS operational teams, including warehouse, yard, documentation, and support personnel, to ensure effective execution of operational plans and service delivery standards.
• Ensuring compliance with customs regulations, bonded warehouse requirements, port authority procedures, cargo handling standards, and terminal operating procedures.
• Maintaining accurate cargo inventory records, warehouse management data, cargo status information, and operational documentation within applicable systems.
• Coordinating with Customs authorities, shipping lines, freight forwarders, clearing agents, transport operators, and customers to facilitate timely cargo clearance and delivery.
• Monitoring cargo dwell times, warehouse occupancy levels, and yard utilization to optimize cargo flow and prevent operational bottlenecks.
• Supervising cargo examination, customs inspection, quarantine inspection, and regulatory compliance activities within the CFS.
• Overseeing warehouse and CFS yard operations to ensure efficient coordination between cargo storage, container handling, and delivery functions.
• Monitoring operational KPIs, including cargo throughput, inventory accuracy, truck turnaround time, container turnaround time, warehouse utilization, and customer service performance.
• Ensuring compliance with HSE policies, fire prevention measures, security procedures, hazardous cargo requirements, and safe working practices.
• Managing equipment utilization and maintenance coordination for forklifts, reach stackers, pallet trucks, terminal tractors, and other CFS handling equipment.
• Investigating operational incidents, cargo damage, inventory discrepancies, customer complaints, safety incidents, and security breaches, implementing corrective actions as necessary.
• Preparing and reviewing operational reports, inventory reports, productivity analyses, cargo aging reports, revenue reports, and management dashboards.
• Driving continuous improvement initiatives focused on operational efficiency, process optimization, automation, inventory control, and customer satisfaction.
• Coordinating closely with Yard Operations, Gate Operations, Tower Control, and Planning teams to ensure seamless cargo and container flow across the terminal.
• Managing contractor performance and service providers engaged in cargo handling, warehouse operations, transportation, and support services.
• Supporting business development initiatives by enhancing service offerings, customer relationships, and operational capabilities within the CFS.
• Developing, coaching, and evaluating supervisors and operational staff to build competency, succession capability, and a high-performance culture.
• Assisting Terminal Operations management in achieving strategic objectives related to throughput, safety, compliance, customer service, operational excellence, revenue generation, and overall CFS performance.