Title: RMA Service Engineer
Company Name: Global Brand Pvt. Ltd.
Vacancy: 15
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Engineering in Computer Science & Engineering
∎ Diploma/ BSC in CSE/ EEE
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Service/ support
∎ The applicants should have experience in the following business area(s):
Computer Hardware/Network Companies, IT Enabled Service
Job Responsibilities:
∎ To ensure customer support both indoor & outdoor within lowest possible time.
∎ To attain all telephone calls, give online support.
∎ To ensure all product test (Desktop & component related) & solve the problem as early as possible.
∎ Update & store all service documents / file manual / installation software / user guide & others if necessary.
∎ Maintain registrar for support spares (In - out).
∎ To provide report (Daily, Weekly & Monthly) to RMA Manager.
Additional Requirements:
∎ Age 23 to 30 years
∎ Only males are allowed to apply
∎ Proficiency in MS office, Web documentation, E-Mailing, Internet Browsing etc
∎ Team work & leadership
∎ Should have the ability to work under pressure.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Provident fund
∎ Festival Bonus: 2
∎ Contributory (PF)
∎ Yearly two Festival Bonus
∎ Paid Leave
Application Deadline: September 30, 2019
Company Information:
∎ Global Brand Pvt. Ltd.
∎ Address : 19/2 West Panthapath (7th Floor), Dhanmondi, Dhaka-1205
∎ Web : www.globalbrand.com.bd
Category: Engineer/Architect
Read Before Apply: Please apply with update information.
Source: bdjobs.com