Title: RMA Engineer - UPS
Company Name: Global Brand Pvt. Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
∎ Diploma in Computer, Bachelor of Science (BSc) in Computer Science & Engineering
∎ To ensure customer support both indoor & outdoor within lowest possible time.
∎ To attain all telephone calls, give online support.
∎ To ensure all product test-Diagnosis & Repair (UPS,IPS) & solve the problem as early as possible.
∎ Handover the Defected spare parts to the International/Local RMA Claim Section & follow up for the replacement.
∎ Arrange/Purchase Spare parts for service department.
∎ Maintain Service Register
∎ To provide report (Daily, Weekly & Monthly) To RMA manager.
∎ Update & store all service documents / file I manual / installation software / user guide & others if necessary.
∎ Keep knowledge of all new models of products & ensure spares in advance.
∎ Protect service center from product missing & mishandling of office equipment.
∎ Good co-operation with other colleagues to ensure maximum output.
∎ Everyday contact with RMA Manager.
∎ Only males are allowed to apply
Compensation & Other Benefits:
∎ T/A, Mobile bill, Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 17 Jun 2021
∎ 29 May 2021
∎ Global Brand Pvt. Ltd.
∎ Address : 19/2 West Panthapath (7th Floor), Dhanmondi, Dhaka-1205
∎ Web : www.globalbrand.com.bd