Operations Manager

Job Description

Title: Operations Manager

Company Name: Best Fried Chicken

Vacancy: --

Location: Dhaka

Minimum Salary: Negotiable

Experience:
∎ 8 to 10 years
∎ The applicants should have experience in the following business area(s):Fast Food Shop

Published: 25 May 2025

Education:
∎ Bachelor/Honors
∎ BBA/MBA in Hospitality management/Restaurant management or relevant field is preferred.
∎ BBA/MBA in Hospitality management/Restaurant management or relevant field is preferred.

Requirements:

Responsibilities & Context:
∎ Should be able to run one or more outlets independently.
∎ Day-to-day operations including full restaurant operations.
∎ End-to-end of hospitality management & develop service quality & hygiene factors.
∎ Set projected sales and business financial module with details budget.
∎ Achieve the target of top level i.e., sales and fulfill bottom level i.e., profit of the outlets.
∎ Business development and Profit & Loss accountability of the outlet.
∎ Develop follow-up Inventory Management System.
∎ Develop Standard Operating Procedures (SOP) to run the BFC in an international standard.
∎ Increase outlet net profit by reducing the cost & by increasing the efficiency level& corporate sales.
∎ Manage of cost of goods sold (COGS) & check all petty cash expenses.
∎ Menu re-engineering, where BFC can introduce a cost-effective menu & fulfill customer needs & wants.
∎ Food testing to maintain the consistency of the test, quality & presentation process of the foods.
∎ Conduct orientation sessions for newly joined employees.
∎ Maintain Reporting, Disciplining, Attendance, Roster & Leave related issues.
∎ Train and motivate team on customer service function.
∎ Look after training, counseling, learning & development issues of team members.
∎ Follow-up Daily, Weekly, Monthly Projected Sales vs. Actual Sales.
∎ Look after the security issues and supply chain management of the outlets.
∎ Help out to the management for open new outlets and develop the business, sales and service strategy.
∎ Closely monitor the other Competitor business, government regulations, complaints & suggest Management where applicable.
∎ Maintain close contact with the Key Account Manager of all aggregators to ensure proper delivery system/home delivery.
∎ Closely work with the Marketing team for implementing plans for Delivery and Aggregators.
∎ Yearly Employees performance evaluation.
∎ Responsible for team recruitment and co-ordinate with HR department.
∎ Should be able to run one or more outlets independently.
∎ Day-to-day operations including full restaurant operations.
∎ End-to-end of hospitality management & develop service quality & hygiene factors.
∎ Set projected sales and business financial module with details budget.
∎ Achieve the target of top level i.e., sales and fulfill bottom level i.e., profit of the outlets.
∎ Business development and Profit & Loss accountability of the outlet.
∎ Develop follow-up Inventory Management System.
∎ Develop Standard Operating Procedures (SOP) to run the BFC in an international standard.
∎ Increase outlet net profit by reducing the cost & by increasing the efficiency level& corporate sales.
∎ Manage of cost of goods sold (COGS) & check all petty cash expenses.
∎ Menu re-engineering, where BFC can introduce a cost-effective menu & fulfill customer needs & wants.
∎ Food testing to maintain the consistency of the test, quality & presentation process of the foods.
∎ Conduct orientation sessions for newly joined employees.
∎ Maintain Reporting, Disciplining, Attendance, Roster & Leave related issues.
∎ Train and motivate team on customer service function.
∎ Look after training, counseling, learning & development issues of team members.
∎ Follow-up Daily, Weekly, Monthly Projected Sales vs. Actual Sales.
∎ Look after the security issues and supply chain management of the outlets.
∎ Help out to the management for open new outlets and develop the business, sales and service strategy.
∎ Closely monitor the other Competitor business, government regulations, complaints & suggest Management where applicable.
∎ Maintain close contact with the Key Account Manager of all aggregators to ensure proper delivery system/home delivery.
∎ Closely work with the Marketing team for implementing plans for Delivery and Aggregators.
∎ Yearly Employees performance evaluation.
∎ Responsible for team recruitment and co-ordinate with HR department.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Best Fried Chicken
∎ Plot: 2544, Sayed nagar vatara, Natun bazar, Dhaka

Address::
∎ Plot: 2544, Sayed nagar vatara, Natun bazar, Dhaka

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 24 Jun 2025

Category: General Management/Admin