Job Description
Title: Officer/Sr. Officer Customer Service
Company Name: Maxim Label & Packaging (Bangladesh) Private Limited
Vacancy: 05
Age: 22 to 32 years
Location: Dhaka (Ashulia)
Salary: Negotiable
Experience:
∎ 1 to 5 years
∎ The applicants should have experience in the following business area(s):Packaging Industry, Garments Accessories
Published: 7 Jan 2025
Education:
∎ Bachelor/Honors, Masters
∎ Graduation/Post Graduation from any reputed university.
∎ Graduation/Post Graduation from any reputed university.
Requirements:
Additional Requirements:
∎ Age 22 to 32 years
Responsibilities & Context:
∎ Identify and assess customers’ needs to achieve satisfaction·
∎ Build sustainable relationships and trust with customer accounts through open and interactive communication·
∎ Open customer accounts by recording account information.
∎ Maintain customer records by updating account information.
∎ Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
∎ Identify and assess customers’ needs to achieve satisfaction·
∎ Build sustainable relationships and trust with customer accounts through open and interactive communication·
∎ Open customer accounts by recording account information.
∎ Maintain customer records by updating account information.
∎ Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Compensation & Other Benefits:
∎ T/A, Mobile bill, Weekly 2 holidays, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Annual Leave
∎ Service Benefit
∎ Annual Leave
∎ Service Benefit
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Ashulia)
Company Information:
∎ Maxim Label & Packaging (Bangladesh) Private Limited
∎ Mirpur, Dhaka
∎ Maxim Group was established in Taiwan in 1973. What started off as a small company in Taiwan has now become a company with more than 2600 employees worldwide. Since 1994, our focus has not been just to grow in domestically, but also globally. Over the years, we have laid a strong foundation and have become a company that can make a difference socially and economically. Currently we have set over 16 global locations in more than 10 countries.
Address::
∎ Mirpur, Dhaka
∎ Maxim Group was established in Taiwan in 1973. What started off as a small company in Taiwan has now become a company with more than 2600 employees worldwide. Since 1994, our focus has not been just to grow in domestically, but also globally. Over the years, we have laid a strong foundation and have become a company that can make a difference socially and economically. Currently we have set over 16 global locations in more than 10 countries.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 6 Feb 2025
Category: Customer Support/Call Centre
