Officer/ Sr. Officer (CRM)

Job Description

Title: Officer/ Sr. Officer (CRM)

Company Name: Abul Kashem Iron & Steels

Vacancy: 4

Job Location: Chattogram

Employment Status: Full-time

Educational Requirements:
∎ Minimum graduation.
∎ Any courses or training on CRM will add an extra advantage.
∎ Skills Required: Customer Relationship Management (CRM), Customer satisfaction survey, Customer Support through Phone

Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s): Customer Relationship Management (CRM), Customer satisfaction survey, Customer Support through Phone
∎ The applicants should have experience in the following business area(s): Steel

Job Responsibilities:
∎ Responding on customer demand.
∎ Ensure proper efficiency on customer needs.
∎ Ensuring post sales service over phone.
∎ Listing of every customer problem, demand and pass it through out the department.
∎ Any other responsibilities govern by management.

Additional Requirements:
∎ Age 30 to 40 years
∎ Only males are allowed to apply
∎ Well corporate behavior.
∎ Should have the ability to take on challenges in achieving the target.
∎ Ready to do hard works and will to travel frequently.
∎ Should be well mannered with attractive appearances.
∎ Should have good pronunciation skills in both English and Bangla.

Salary: Tk. 30000 - 40000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Performance bonus, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Others are as per company policies.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 1 Oct 2021

Company Information:
∎ 1 Sep 2021
∎ Abul Kashem Iron & Steels
∎ Address : Jahan Building (3rd floor), 74, Agrabad Commercial Area, Chattogram-4100.
∎ Web : www.akis.com.bd
∎ Business : Importer, Wholesale Merchant & all Kinds of M.S. Products Supplier

Category: Customer Support/Call Centre

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