Job Description
Title: Manager- Product Development (Ocean Freight)
Company Name: EFL Global Limited
Vacancy: --
Age: at most 50 years
Location: Dhaka (Banani)
Experience:
∎ 8 to 10 years
∎ The applicants should have experience in the following business area(s):Shipping, Freight forwarding, Transportation, Port Service, Inventory/Warehouse
Published: 23 Jan 2025
Education:
∎ Bachelor of Business Administration (BBA)
Requirements:
Additional Requirements:
∎ Age at most 50 years
Responsibilities & Context:
∎ Build and maintain strong relationships with overseas agents, shippers, shipping lines, and key stakeholders to ensure seamless execution of shipments.
∎ Monitor compliance with Standard Operating Procedures (SOPs) and company policies for all customers.
∎ Maintain close communication with major shipping lines for securing bookings, space, and competitive rates.
∎ Negotiate rates with carriers and manage procurement-related tasks to optimize cost efficiency and service quality.
∎ Supervise and guide the Ocean Freight team, ensuring efficient coordination between customer service, operations, and other departments.
∎ Monitor EDI/DSR reports for accuracy and ensure timely submissions.
∎ Drive process improvements, implement strategies for operational excellence, and enhance customer satisfaction.
∎ Lead the development and expansion of ocean freight products to meet market demands and business objectives.
∎ Provide training and mentorship to team members, fostering a culture of learning and professional growth.
∎ Handle escalations, resolve customer concerns promptly, and maintain high levels of service quality.
∎ Manage multiple customers simultaneously, effectively prioritizing tasks and resources.
∎ Take on additional responsibilities as assigned by management, demonstrating flexibility and adaptability.
∎ Position Overview:
∎ We are seeking an experienced and proactive Manager - Product Development (Ocean Freight), to lead and enhance our ocean freight operations and product offerings. The ideal candidate will excel in building strong relationships, optimizing processes, and driving the development of ocean freight products while ensuring exceptional service delivery.
∎ Key Responsibilities:
∎ Build and maintain strong relationships with overseas agents, shippers, shipping lines, and key stakeholders to ensure seamless execution of shipments.
∎ Monitor compliance with Standard Operating Procedures (SOPs) and company policies for all customers.
∎ Maintain close communication with major shipping lines for securing bookings, space, and competitive rates.
∎ Negotiate rates with carriers and manage procurement-related tasks to optimize cost efficiency and service quality.
∎ Supervise and guide the Ocean Freight team, ensuring efficient coordination between customer service, operations, and other departments.
∎ Monitor EDI/DSR reports for accuracy and ensure timely submissions.
∎ Drive process improvements, implement strategies for operational excellence, and enhance customer satisfaction.
∎ Lead the development and expansion of ocean freight products to meet market demands and business objectives.
∎ Provide training and mentorship to team members, fostering a culture of learning and professional growth.
∎ Handle escalations, resolve customer concerns promptly, and maintain high levels of service quality.
∎ Manage multiple customers simultaneously, effectively prioritizing tasks and resources.
∎ Take on additional responsibilities as assigned by management, demonstrating flexibility and adaptability.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Banani)
Company Information:
∎ EFL Global Limited
∎ Concord Colosseum, 08th Floor, 156 Kemal Ataturk Avenue, Banani C/A, Dhaka-1213, Bangladesh
∎ https://efl.global/
∎ EFL is one of the largest Freight Forwarding and Logistics solutions providers with a regional representation through 70+ offices in 39 Countries across the globe covering Asia, Africa, Europe, Middle East, and USA Regions. We are looking for dynamic individuals with a passion to pursue a career in the field of Freight Forwarding and logistics by achieving service excellence.
Address::
∎ Concord Colosseum, 08th Floor, 156 Kemal Ataturk Avenue, Banani C/A, Dhaka-1213, Bangladesh
∎ https://efl.global/
∎ EFL is one of the largest Freight Forwarding and Logistics solutions providers with a regional representation through 70+ offices in 39 Countries across the globe covering Asia, Africa, Europe, Middle East, and USA Regions. We are looking for dynamic individuals with a passion to pursue a career in the field of Freight Forwarding and logistics by achieving service excellence.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 22 Feb 2025
Category: Commercial/Supply Chain
