Maintenance Engineer (realme)
Job Description
Title: Maintenance Engineer (realme)
Company Name: Daosheng Enterprise Development Co. Ltd.
Vacancy: 10
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in EEE
Job Responsibilities:
∎ Responsible for Handset fault finding, repairing, & servicing.
∎ Provide Hardware repair and software support to customers.
∎ Achieve daily handset repair target.
∎ Communicate with customers to give updates on their handsets.
∎ Maintain RCSM online system for repair work as well as other online-based support systems.
∎ Give quality feedback on problematic phones.
∎ Process Smartphones level base repair, i.e. L1, L2, L3, L3.5. Also, perform troubleshoot and maintain documentation of all failures.
∎ Receive and understand the customer's handset problem.
∎ Maintain strictly the service center 6s modality and the company's other standards.
∎ Assists in service center maintenance to ensure a clean and healthy environment.
∎ Willing to work under pressure as well as in the holidays if needed.
∎ Other duties as assigned by management.
Additional Requirements:
∎ Age 24 to 30 years
∎ Only males are allowed to apply
∎ Age 23 to 30 years
∎ Ability to solve problem
∎ Quick learner
∎ Work under pressure
∎ Good Command Over English
∎ Microsoft Office
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 May 2023
Company Information:
∎ 21 May 2023
∎ Daosheng Enterprise Development Co. Ltd.
∎ Address : 144-Police Plaza Concord Tower-B, Floor-8th, Gulshan-1, Dhaka-1212
∎ Web : https://www.realme.com/bd/
∎ Business : Daosheng Enterprise Development Co. Ltd. is a technology brand on a mission to provide high quality smartphones. Our founder Sky Li officially established the brand "realme" on Aug 28, 2018 with a bunch of young enthusiasts who had a rich experience in the smartphone industry across countries.
With zeal to accomplish something great and extraordinary, we follow the philosophy of Dare To Leap and pursue excellence with top notch technology that goes beyond age and style.
We strongly believe and work towards three main aspects of our smartphones - Leap-forward Design, Leap-forward Performance and Leap-forward Quality.
At the beginning of 2020, realme announced its dual driven strategy of “Smartphone + AIoT”. In August of 2020, realme`s global users of smartphone reached 45 million and its sales volume of AIoT audio products broke the record of 1 million in June. According to the statistics of Counterpoint global smartphone shipments in Q2 of 2020, the emerging smartphone brand realme is the only brand in the world who registers double digit growth, still ranking at the 7th for four consecutive quarters. As the world`s fastest-growing smartphone brand, realme stands firmly among the mainstream smartphone brands.
From achieving a Guinness World Record with realme 3 to being the recipients of prestigious industry awards, our marketing strategies and efforts have continuously been recognized by the industry. At present, realme has entered 61 markets worldwide, including Asia, Europe, Oceania, and Middle and East Africa, etc.
We consider this as just the beginning of a revolution in the world of smartphones. We aim to leap-forward to unlimited possibilities and innovation. We Dare To Leap.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 31st May 2023
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