International Call Center Manager (MCA)

Job Description

Title: International Call Center Manager (MCA)

Company Name: ESS Global Tech

Vacancy: 5

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ O Level, A Level, NSU, IUB, BRAC, AIUB, EAST WEST Graduate/ IELTS Band Score 6
∎ Preferences will be given to people who have returned from Foreign Lands where English is the First Language.

Experience Requirements:
∎ Na
∎ The applicants should have experience in the following area(s): Call Center
∎ The applicants should have experience in the following business area(s): Call Center
∎ Freshers are also encouraged to apply.

Job Context:
∎ APPLY ONLY IF YOU HAVE EXCELLENT COMMUNICATION SKILLS IN ENGLISH.
∎ Apply only if you are comfortable working at NIGHT SHIFT (Bangladesh Time 9:00PM to 6:00AM).

Job Responsibilities:
∎ Manage large number of outbound calls to USA/ Canada customers in a timely manner.
∎ Candidates have to make outbound calls to Canada/USA for Canada/USA Nationalities over the phone on a daily basis as per instruction.
∎ Meet personal/ team qualitative and quantitative targets.
∎ Candidates have fluent in English and have No thick Accent.
∎ Candidates must have experience with MCA Project .

Additional Requirements:
∎ Age 18 to 35 years
∎ Only males are allowed to apply
∎ HSC, O Level, A Level, Bachelor degree in any discipline
∎ Educational background doesn't really matter for us, if you can speak English like a native English speaker

Salary:
∎ Tk. 15000 - 30000 (Monthly)
∎ Attendance bonus =1000 ,transport allowance =1000 and food allowance (after provisions) =1000 .

Compensation & Other Benefits:
∎ Over time allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 1
∎ Applicants have an opportunity to join as a call center agent.
∎ Highly attractive Sales Bonus.
∎ Find the ground breaking career and build yourself as an asset for the country to build our economy.
∎ Great Environment

Application Deadline: 9 Feb 2021

Company Information:
∎ 10 Jan 2021
∎ ESS Global Tech
∎ Address : House- 42, Road- 10, Sec- 4, Uttara, Dhaka- 1230
∎ Web : Essglobaltech.bd.com

Category: Customer Support/Call Centre

: FRESHER ALSO ALLOW TO APPLY FOR THE POST OF CALL CENTER AGENT .