Intern - Customer Support

Job Description

Title: Intern - Customer Support

Company Name: Salextra Limited

Vacancy: 3

Job Location: Dhaka

Employment Status: Full-time, Internship

Educational Requirements:
∎ HSC

Job Responsibilities:
∎ Provide excellent customer service and give precise information to the customer ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solution to customer queries
∎ Manage social media queries.
∎ Process confirm order for internal invoice.
∎ Perform every call actively to solve Clint’s problem.
∎ Refer unsolved customer grievances to designated person for further investigation
∎ Obtain and examine all relevant information in order to assess validity of complains and to determine possible cause.
∎ Report and coordinate to team leader.
∎ Maintain strong collaboration with other departments.

Additional Requirements:
∎ Age 18 to 24 years
∎ Both males and females are allowed to apply

Compensation & Other Benefits:
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Oct 2022

Company Information:
∎ 29 Oct 2022
∎ Salextra Limited
∎ Address : Ranks Business Center,L-7,KA-218/1,Pragati Sarani ,Kuril, Dhaka 1229
∎ Web : https://www.salextra.com.bd/

Category: Customer Support/Call Centre