Head of Coffee Excellence

Job Description

Title: Head of Coffee Excellence

Company Name: Awake Coffee Roasters

Vacancy: 01

Location: Dhaka

Minimum Salary: Tk. 70000 (Monthly)

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Logistic/Courier/Air Express Companies, Restaurant, Supply Chain, Food (Packaged), Beverage, Bakery (Cake, Biscuit, Bread), Mineral Water, E-commerce

Published: 8 Jun 2024

Education:
∎ Master's Degree: A Master's degree in Hospitality Management, Business Administration, Food Science, Culinary Arts, or a related field is preferred.
∎ Certifications: Additional certifications related to the coffee industry will be given importance such as Specialty Coffee Association (SCA) certifications, Barista Training, Coffee Quality Grader (CQI Q Grader), or similar credentials are highly advantageous.
∎ Master's Degree: A Master's degree in Hospitality Management, Business Administration, Food Science, Culinary Arts, or a related field is preferred.
∎ Certifications: Additional certifications related to the coffee industry will be given importance such as Specialty Coffee Association (SCA) certifications, Barista Training, Coffee Quality Grader (CQI Q Grader), or similar credentials are highly advantageous.

Requirements:

Additional Requirements:
∎ Passion for coffee and a deep understanding of specialty coffee culture

Responsibilities & Context:
∎ Leadership & Culture:  -Cultivate a vibrant internal culture focused on teamwork, energy, and positivity.  -Mentor and coach team members to become future leaders.   -Promote a collaborative environment that fosters continuous growth and development.
∎ Beverage Innovation:  -Spearhead research and innovation initiatives to develop new coffee products.  -Stay abreast of international coffee trends and integrate best practices.  -Lead and inspire the research and innovation team to achieve groundbreaking results.
∎ Customer Experience:  -Ensure exceptional communication and service to all customers.  -Educate and engage customers, guiding them through the journey of specialty coffee.  -Strive to exceed customer expectations, enhancing their coffee experience.
∎ Operational Excellence:  -Oversee the logistics and execution of coffee-related operations.  -Ensure all processes align with our commitment to quality and profitability.  -Collaborate with various departments to maintain and elevate operational standards.
∎ As the Head of Coffee Excellence, you will lead the charge in elevating our coffee standards, driving beverage innovation, and ensuring outstanding customer experiences. This role demands a blend of leadership, creativity, and technical proficiency in the coffee industry to push the boundaries of what Awake Coffee Roasters can achieve. The key responsibilities are -
∎ Leadership & Culture:
∎ -Cultivate a vibrant internal culture focused on teamwork, energy, and positivity.
∎ -Mentor and coach team members to become future leaders.   -Promote a collaborative environment that fosters continuous growth and development.
∎ Beverage Innovation:
∎ -Spearhead research and innovation initiatives to develop new coffee products.
∎ -Stay abreast of international coffee trends and integrate best practices.
∎ -Lead and inspire the research and innovation team to achieve groundbreaking results.
∎ Customer Experience:
∎ -Ensure exceptional communication and service to all customers.
∎ -Educate and engage customers, guiding them through the journey of specialty coffee.
∎ -Strive to exceed customer expectations, enhancing their coffee experience.
∎ Operational Excellence:
∎ -Oversee the logistics and execution of coffee-related operations.
∎ -Ensure all processes align with our commitment to quality and profitability.
∎ -Collaborate with various departments to maintain and elevate operational standards.

Skills & Expertise:

Compensation & Other Benefits:
∎ Food Allowance (110 Taka per day present at work)
∎ Yearly Festive Bonus - 2 times
∎ Opportunity to tour foreign countries with Managing Director.
∎ Yearly Leave - 26 days, Medical - 14 days
∎ Yearly Increment Opportunity
∎ Mobile Bill
∎ Provident Fund
∎ Food Allowance (110 Taka per day present at work)
∎ Yearly Festive Bonus - 2 times
∎ Opportunity to tour foreign countries with Managing Director.
∎ Yearly Leave - 26 days, Medical - 14 days
∎ Yearly Increment Opportunity
∎ Mobile Bill
∎ Provident Fund

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply:

If you are passionate about coffee and possess the leadership skills to elevate our coffee excellence, we want to hear from you!

Please send your resume and a cover letter detailing your experience and vision for this role to [email protected] by 8th July 2024.