Guest Service Agent

Job Description

Title: Guest Service Agent

Company Name: P2P Family

Vacancy: Not specific

Job Location: Chattogram, Chattogram (Chattogram Sadar)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Act as the first point of contact for guest information
∎ Make sure the performance of the reception department sticks to the guidelines and standards of excellence
∎ Serves visitors by greeting, welcoming, and directing them appropriately.
∎ Notifies company personnel of visitor arrival.
∎ Maintains security and telecommunications system.
∎ Informs visitors by answering or referring inquiries.
∎ Directs visitors by maintaining employee and department directories.
∎ Maintains security by following procedures, monitoring logbook
∎ Operates telecommunication system by following manufacturer's instructions
∎ Keeps a safe and clean reception area by complying with procedures, rules and regulations.
∎ Supports continuity among work teams by documenting and communicating actions, irregularities and continuing needs.
∎ Contributes to team effort by accomplishing related results as needed.
∎ Complete product knowledge training to answer guest question
∎ Trains, cross -trains, and retrains all front office personnel & security guards.
∎ Organize monthly meetings to promote corporate culture and effective teamwork activities
∎ Assist in planning company events, meetings and employee team building activities or special projects as needed
∎ Maintains working relationships and communicates with all departments.

Additional Requirements:
∎ Only females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Medical allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 10 Dec 2021

Company Information:
∎ 10 Nov 2021
∎ P2P Family
∎ Address : 687 Mehdibag, Chittagong, Bangladesh.
∎ Web :
∎ Business : P2P`s Business concept is one of its kinds in Bangladesh. The idea of hassle-free one-stop solutions with architectural design, construction & building materials support have won the heart & mind of people. P2P consistently focuses on client satisfaction ensuring the requirements are fulfilled beyond their expectations.
P2P, values technical resources, nurtures talented employees, cares about excellent careers, complies with environmental aspects and responsive to corporate responsibilities.
At P2P, we always believe business will not succeed without the support from the delighted clients.
Sooner or later we have oath of saving "Nothing to Impossible" so why don`t will you be with us?

Category: Secretary/Receptionist


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