Front Desk Cum Customer Service Executive
Job Description
Title: Front Desk Cum Customer Service Executive
Company Name: NIPRO JMI Medical Ltd.
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Customer Service, General Administration, MS Word/ Excel/ PowerPoint/ OneNote, Receptionist/ Front Desk
Experience Requirements:
∎ 1 to 2 year(s)
∎ Freshers are also encouraged to apply.
Job Context:
∎ NIPRO JMI Medical Limited is one of the top leading Medical Device companies in Bangladesh.
∎ NIPRO JMI Medical believes our current and future responsibility to society is to develop innovation, value-added products and services that improve patient outcomes and healthcare in Bangladesh.
∎ We promote corporate strategies in Bangladesh based on "Sanpo -Yoshi" ("Good for Everyone"), a traditional Japanese precept that means satisfying the needs of all three parties: the company, the users, and society.
∎ NIPRO JMI Medical Ltd. is a subsidiary of NIPRO Corporation, a Japanese company that specializes in medical devices and healthcare products.
∎ NIPRO Corporation is the global headquarter for NIPRO group, based in Osaka, Japan. Established in 1954, our parent company employs more than 29,000 team members and specializes in medical, pharmaceutical, and glass products.
∎ NIPRO Asia is a wholly-owned subsidiary of NIPRO Corporation that is responsible for managing sales, marketing, and business operations for Asia Pacific.
Job Responsibilities:
∎ Greet And welcome guests/visitors as soon as they arrive at the office
∎ Managing Customer service management
∎ Direct visitors to the appropriate person and office
∎ Answer, screen and forward incoming phone calls
∎ Ensure reception area is tidy and presentable, with all necessary stationery and material ( e.g. pens, forms and brochures)
∎ Provide basic and accurate information in-person and via phone/email
∎ Receive short and distribute daily mail/deliveries
∎ Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook).
∎ Order office supplies and keep inventory of stock.
∎ Update calendars and schedule driver's trips.
∎ Arrange Internal and external transportations for events, activities, trips, guests, etc.
∎ Perform other clerical receptionist duties such as filing, photocopying, etc
∎ Perform all other ad hoc tasks assigned by the line manager.
∎ Handlining Customer complaint, report to concern department and sending feedback.
Additional Requirements:
∎ Age at most 30 years
∎ Both males and females are allowed to apply
∎ Prior experience in customer service as a receptionist, front desk representative or relevant position
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Provident fund, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ ALL Government Holiday
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 28 Sep 2023
Company Information:
∎ 29 Aug 2023
∎ NIPRO JMI Medical Ltd.
∎ Address : Unique Heights (Level-7), 117 Kazi Nazrul Islam Avenue, Ramna Dhaka - 1217
Category: General Management/Admin
:
Source: bdjobs.com
Deadline Expired on 28th Sep 2023
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