Executive/Senior Executive – Front Desk

Job Description

Title: Executive/Senior Executive – Front Desk

Company Name: HANSA Management Ltd., a concern of UNIQUE Group

Vacancy: 3

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ HSC, Bachelor degree in any discipline
∎ Skills Required: Sound knowledge on MS application

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Customer Care, Front Office

Job Responsibilities:
∎ Answer telephones using appropriate etiquette, answering with a smile in one's voice, using the callers' name, transferring calls to the appropriate person / section, requesting permission before putting the caller on hold, using up and relaying messages, and allowing the caller to terminate the call.
∎ Leads, assists and monitors team operations.
∎ Greet and recognize every guest with a smile, eye contact and friendly verbal greeting.
∎ Serves visitors by greeting, welcoming, and directing them appropriately.
∎ Notifies company personnel of visitor arrival.
∎ Receives and sorts daily mail, shipments and couriers.
∎ Inform visitors by answering or referring inquiries.
∎ Directs visitors by maintaining employee and department directories.
∎ Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
∎ Maintain a safe and clean reception area in compliance with procedures, rules and regulations.
∎ Support continuity among work teams by recording and communicating actions, irregularities and ongoing needs.
∎ Contributes to team effort by accomplishing related results as needed.
∎ Ensure uniform, name tags and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
∎ Follow company policies and procedures; report accidents, injuries and hazardous working conditions to manager.
∎ Maintain confidentiality of proprietary documents and information.
∎ Perform other reasonable job duties as requested by Supervisors.

Additional Requirements:
∎ Age 22 to 30 years
∎ Only males are allowed to apply
∎ Corporate Office/Hotel Industry experience will get preference.
∎ Should be presentable, good converse, positive behaviour & good listening.
∎ Have a positive attitude, be smart, work hard and be capable of working as a team.

Salary: Negotiable

Compensation & Other Benefits:
∎ Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 27 Sep 2021

Company Information:
∎ 20 Sep 2021
∎ HANSA Management Ltd., a concern of UNIQUE Group
∎ Address : Borak Mehnur, 51/B Kemal Ataturk Avenue, Banani, Dhaka - 1213
∎ Web : www.uniquegroupbd.com
∎ Business : Unique Group (UG) is one of the largest conglomerate and foremost diversified business entities in Bangladesh. Its journey started in early 1980’s, and over the years, it has diversified into many new businesses sectors in order to meet the needs of the stakeholders, while contributing significantly to the economy. UG has developed a unique business model of creating synergized companies that enjoy the best of entrepreneurial independence and Group-wide synergies.

Today, the span of UG operations is diversified into more than twenty different business areas. These include Country’s Largest Human Resource Development & Export organization, Aviation, Hospitality, Energy & Power Sector, Private Economic Zone, Bank, Insurance, Non-Banking Financial Sector, Real Estate, Construction & Infrastructure Development, Telecommunication, Stock Brokerage House, Ceramics Industry, Educational Institutions, Agro, Health Care, and Media & Publications.

Category: Secretary/Receptionist

: Please do apply, if you have similar job role experience.