Executive, Sales & Service
Job Description
Title: Executive, Sales & Service
Company Name: www.bibahabd.com
Vacancy: 05
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in Marketing, Bachelor of Commerce (BCom) in Service Marketing, Masters degree in any discipline
∎ Bachelor in any Discipline
∎ (Preferably a Computer Science Degree)
∎ Skills Required: IT Support Service, Telecommunication Service
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
Call centre training, Counseling, Customer Support through Phone, Face-to-Face Customer Support
∎ The applicants should have experience in the following business area(s):
Call Center, IT Enabled Service, Market Research Firms, Software Company
Job Context:
∎ Duty Time For Female: [9:00 AM - 6:00 PM]
∎ Duty Time For Male: According to Duty Roster
∎ [9:00 AM - 6:00 PM] , [2:00 PM - 10:00 PM], [05:00 PM - 1:00 AM]
∎ Candidates Preference Area:
∎ Rampura, Khilgoan, Banasree, Badda, Malibag, Aftabnagar, Madartek, Bashabo, Staff Quarter, Demra
Job Responsibilities:
∎ To provide highest quality of service to the customers through over phone, email & social networking platform.
∎ To handle customers in a professional manner.
∎ Ensure that customer information is maintained accurately in the database application.
∎ Should have capability to ensure quality customer service.
∎ Respond promptly to customer inquiries.
∎ Good personality for teamwork.
Additional Requirements:
∎ Age 25 to 30 years
∎ Both males and females are allowed to apply
∎ Call Center Industry & Functional Knowledge.
∎ Customer Service Excellence.
∎ Experience in the relevant field will be considered as an added value.
∎ Strong team player with a can do attitude.
∎ Strong interpersonal/ communication skills.
∎ The applicants should have experience in the following area(s):
∎ Photoshop/ Fireworks/ Illustrator Microsoft Office, Internet Browsing.
∎ Bangla and English Typing Speed is must 40 words per minute.
∎ Good knowledge in Microsoft Word & Excel is required.
∎ Good Verbal Communication with Bangla & English Language.
Salary:
∎ Negotiable
∎ To provide highest quality of service to the customers through over phone, email & social networking platform or face to face. To handle customers in a professional manner.Ensure that customer information is maintained accurately in the database application.Should have capability to ensure quality customer service.Respond promptly to customer inquiries.Good personality for teamwork.
Compensation & Other Benefits:
∎ Over time allowance
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ FREE Training will be provided to the eligible candidates.
∎ A fun loving, lovely & friendly professional working environment.
∎ Everyday Snacks are provided by company
Application Deadline: 7 Dec 2020
Company Information:
∎ 8 Nov 2020
∎ www.bibahabd.com
∎ Address : HOUSE: 02 (3rd Floor) BLOCK: G, SOUTH BANASREE, DHAKA-1219
∎ Web : www.bibahabd.com
∎ Business : Bibahabd.com, is an international matrimonial website aimed at fulfilling the needs of Bangladeshis both at home and abroad. It is designed to provide its members a secured and private environment to find their ultimate life partners by providing them a trusted source of genuine people trying to find their soul mates. The platform bibahabd.com allows members to search, communicate, interact and finally find the right person for them or their loved ones. We at bibahabd.com believe that marriages are made in heaven and we only intend in realizing those dreams. We believe in the importance of making the right choice, for a marriage to last. In this age of Information Technology, this decision needs to be made on the basis of sound information.
It is a site for the generation of today and the future. Bibahabd.com is founded on the Main Objective To provide its members with a secured environment and expanded opportunities in finding their potential life partners thus helping them in making the right choice. Basing on this we are striving to provide a world class service. Bibahabd.com ultimately aims at providing you with a complete event management of your marriage for you leaving you with the option of only clicking your choices. Of course the principal choice of finding out your life partner will remain with you while the rest will be for us to do.
Category: Customer Support/Call Centre
Read Before Apply: Fresher not need To apply
Source: bdjobs.com
Deadline Expired on 7th Dec 2020
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