Executive - Information Desk & Patient Care

Job Description

Title: Executive - Information Desk & Patient Care

Company Name: Universal Medical College & Hospital Ltd. (Ex Aysha Memorial Specialised Hospital Pvt. Ltd.)

Vacancy: 05

Job Location: Dhaka (Mohakhali)

Employment Status: Full-time

Educational Requirements:
∎ Graduation
∎ Skills Required: Computer skill, Good communication skills

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Customer Care, Customer Service, Management
∎ The applicants should have experience in the following business area(s): Call Center, Diagnostic Centre, Hospital
∎ Freshers are also encouraged to apply.

Job Context:
∎ The aims of Universal Medical College & Hospital is to ensure quality medical service for all patients, in a respectful, safe and compassionate environment. To achieve the goals UMCH follows all health and safety requirements.
∎ We are looking for skilled, professional & well experienced Executive- Information Desk & Patient Care.

Job Responsibilities:
∎ Greet and welcome patients, visitors, and guest in a warm and professional manner.
∎ Receive all incoming letters, parcel and ensure daily PABX services.
∎ Control telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
∎ To provide accurate information about doctors, sitting time, departments, location of services provided etc.
∎ Answering telephone calls and dealing with face to face conversation politely.
∎ Coordinating patients with admission procedures.
∎ Dealing with all requests in an efficient and courteous manner.
∎ Scheduling appointments for patients.
∎ Maintaining a clean reception area to show a professional image.
∎ Making sure that the appointments system runs smoothly.
∎ Checking patients in and out.
∎ Accurately collecting information and personal details about patients.
∎ Arranging any necessary follow up appointments for patients with hospitals or with other healthcare professionals.
∎ Detailed job responsibility will be given at the time of joining.

Additional Requirements:
∎ Age at most 35 years
∎ Both males and females are allowed to apply
∎ As Per Company Policy.

Salary:
∎ Negotiable
∎ As per Company Policy.

Compensation & Other Benefits:
∎ Provident fund, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ As per Company Policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 14 Aug 2023

Company Information:
∎ 16 Jul 2023
∎ Universal Medical College & Hospital Ltd. (Ex Aysha Memorial Specialised Hospital Pvt. Ltd.)
∎ Address : 74 G/75, Peacock Square, New Airport Road, Mohakhali, Dhaka
∎ Web : umchltd.com
∎ Business : Health Service Provider

Category: Secretary/Receptionist

: Please mention the post in the subject of your mail or envelope. Example: Subject: Application for the post of Executive- Information Desk & Patient Care for Universal Medical College & Hospital Ltd.

Source: bdjobs.com