Executive-Field Service

Job Description

Title: Executive-Field Service

Company Name: Bangladesh Honda Pvt. Ltd.

Vacancy: 2

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ B. Sc in Automotive/Mechanical Engineering from a reputed university.
∎ Skills Required: Excellent communication skill, Expertise on Ms Office

Experience Requirements:
∎ 2 to 4 year(s)
∎ The applicants should have experience in the following area(s): Field Service
∎ The applicants should have experience in the following business area(s): Automobile, Manufacturing (Light Engineering & Heavy Industry)

Job Responsibilities:
∎ Work for Two wheeler Customer service department to improve Dealer operation in the field.
∎ Hands on training given to Dealer staff to improve service quality to avoid customer complaint.
∎ Closely work with Dealer staff and monitor day to day DLR operation and improvement.
∎ Analysis to identify gap and assist dealer to improve customers satisfaction.
∎ Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned.
∎ Ensure and Monitor dealer's KPI such as Service Incoming/Retail sales of spare parts and engine oil, Customer satisfaction level.
∎ Ensure timely updates of the reports and documents which required by management.
∎ To make sure parts availability at dealership to enhance business profitability with customer satisfaction.
∎ Communicate customer directly for survey and identify the problems. Possibly delegating certain customer inquiries to specific teams.
∎ Work successfully in a team environment as well as independently.
∎ Willing to travel anywhere in Bangladesh 6-12 days in a month.
∎ Generating HSP & PRS to create additional sales with customer satisfaction in rural area.
∎ A thorough knowledge of the product or service the company they work for is offering.
∎ Report to management daily, weekly & monthly update situation.
∎ To perform any other duties and responsibilities assigned by the management time to time.

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Willing to travel any where in Bangladesh.
∎ Motorcycle Driving license preferable.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Provident fund, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Life Insurance, Medical Insurance (OPD & IPD) including dependents i.e. spouse, children & parents & Maternity insurance.
∎ Flex-Time.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 13 Jul 2021

Company Information:
∎ 28 Jun 2021
∎ Bangladesh Honda Pvt. Ltd.
∎ Address : Monem Business District, East Tower (10th floor), 111, Bir Uttam C. R. Dutta Road, Karwanbazar, Dhaka–1205, Bangladesh.
∎ Web : www.bdhonda.com
∎ Business : Honda is a Japanese multinational conglomerate corporation primarily known as a manufacturer of automobiles, aircraft, motorcycles, and power equipment. Bangladesh Honda Private Limited (BHL) operates in a single industry segment in Bangladesh under a joint venture between Honda Motor Company Limited, Japan and Bangladesh Steel and Engineering Corporation (State Own Corporation) under The Ministry of Industry, The Peoples Republic of Bangladesh. The commercial production of the company started again from November 01, 2013 with the symbol of Honda two wheeler, the “Wings”.

The principal activities of the Company are manufacturing and assembling of motorcycles, scooters and other forms of motor vehicles and related accessories, distribution, marketing, sales, promotion and providing after-sales maintenance service of the "Honda" brand and other affiliated brands of Honda Motor Company Limited, Japan.

The address of the registered office of the company is Abdul Monem Economic Zone, Char Baushia, Gazaria, Munshiganj, Bangladesh and the corporate office at Monem Business District, East Tower (10th floor), 111, Bir Uttam C. R. Dutta Road, Karwanbazar, Dhaka–1205, Bangladesh.


Category: Engineer/Architect

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Source: bdjobs.com

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