Executive - Customer Service

Job Description

Title: Executive - Customer Service

Company Name: SKRP GROUP

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduation in any subject

Job Responsibilities:
∎ Candidate will have to communicate with the customers via calling and email marketing.
∎ Explain the products and services to the customers.
∎ Make calls to the customer and sell products or services to them.
∎ Maintain necessary customer contact cycle to ensure customer expectations are met.
∎ Handle customers in a good manner.
∎ Create a customer database with all the required information.

Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply
∎ Calm and patient individual.
∎ Ability to handle customer's complaints in a professional manner.
∎ Excellent convincing and negotiation skills.
∎ Excellent verbal and written communication skills.
∎ Ability to maintain a positive work environment.

Salary: Tk. 10000 - 12000 (Monthly)

Compensation & Other Benefits:
∎ Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per Policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 12 Jul 2023

Company Information:
∎ 13 Jun 2023
∎ SKRP GROUP
∎ Address : 11th floor, Rupayan Karim Tower, 80 VIP Rd, Dhaka 1000
∎ Web : skrp.com.bd
∎ Business : Manufacturer and Marketer of Electrical and Electronics Products

Category: Customer Support/Call Centre

:

Interested By University

University Percentage (%)
National University 9.05%
Eden Mohila College 2.71%
Jagannath University 2.26%
Govt. Eden Mohila College 2.26%
Daffodil International University 2.26%
East West University 1.81%
Independent University, Bangladesh 1.81%
University of Asia Pacific 1.81%
University of Dhaka 1.36%
Govt. Titumir College 1.36%

Interested By Age Range

Age Range Percentage (%)
20-30 74.66%
31-35 19.00%
36-40 2.71%
40+ 0.45%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 97.72%
20K-30K 2.28%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 47.51%
0.1 - 1 years 20.36%
1.1 - 3 years 16.29%
3.1 - 5 years 7.24%
5+ years 8.60%