Executive, Customer Service
Job Description
Title: Executive, Customer Service
Company Name: E-Zone HRM Limited
Vacancy: --
Age: Na
Job Location: Dhaka (Mohakhali)
Salary: Tk. 18500 - 20000 (Monthly)
Experience:
Published: 2026-10-19
Application Deadline: 2026-11-17
Education:
Minimum Bachelor’s degree in any discipline
Requirements:
Skills Required:
Additional Requirements:
No prior experience is required; fresh graduates are highly encouraged to apply
Excellent communication skills
Strong team player with proficiency in MS Word and MS Excel
Ability to perform under time constraints
Responsibilities & Context:
We’re Hiring Fresh Talent! Join a reputed MFS organization as " Executive, Customer Service" and kick-start your career in a dynamic work environment under E-Zone.
Job Nature: Desk Job under the Customer Service Division
Working Hours: Rotational shifts/Roster duty
Morning Shift: 7:00 AM – 3:00 PM (Male & Female)
Evening Shift: 3:00 PM – 11:00 PM (Male & Female)
Night Shift: 11:00 PM – 7:00 AM (Male)
[Note: You cannot choose a particular shift to work, as everyone is required to work on a rotational shift basis. Female employees will only be exempt from night shifts]
[Transportation services will be provided for Morning & Evening Shifts]
Core Responsibilities:
Provide outstanding customer service by addressing inquiries and concerns promptly.
Resolve customer complaints efficiently, offering viable solutions.
Maintain and update the call center database with accurate information.
Assist clients with questions about various products and services, aiming to resolve any issues.
Engage potential customers by providing detailed information on products and services.
Job Other Benifits:
Working Days: 5.5 days per week (1 full-day leave + 1 half-day leave)
Compensation & Benefits:
Salary Range: BDT 18,500/- to 20,000/-
Salary Increment: Annually
Festival Bonus: Two (2) per year
Festival Holiday Work Compensation: Three (3) times the daily salary for each day worked
Government Holiday Work Compensation: BDT 2,000 for each day worked
Other Benefits: Leave Encashment, Insurance (Hospitalization & Group Life), Gratuity/Service Benefit etc. (Subject to eligibility)
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category:
