Executive, Customer Care
Job Description
Title: Executive, Customer Care
Company Name: Global Brand Pvt. Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA)
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
Call Center, Customer Relationship Management (CRM), Customer Service
Job Responsibilities:
∎ Responsible for receive all kind of product.
∎ After receiving the product inform/confirm the customer.
∎ Return Physical damages product with proof .
∎ Communicate with the customer by phone/by email .
∎ Inform the customer regarding their product .
∎ Handover the faulty product to Product In Out Maintain Section
∎ Provide Report regularly to Service Manager.
∎ Protect service center from product missing & mishandling of office equipment
Additional Requirements:
∎ Age 24 to 30 years
∎ Client support experience or willingness to give technical support to client.
∎ Good knowledge in Email communication, Skype chat
∎ Basic knowledge in MS word, Excel, Outlook
∎ Good knowledge in MS PowerPoint presentation creation and presentation skill
∎ Candidate should have Self learning skill via Books, Technical documentation, Google search, Tech forums
∎ Should have technical knowledge for Windows operating system. Installation, troubleshooting.
∎ Good knowledge about various types of malware and antimalware software
∎ Willingness to learn and always keep himself updated with latest cybersecurity knowledge
∎ Analytical skill for competitor Antivirus solution
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Tour allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 31 Mar 2021
Company Information:
∎ 16 Mar 2021
∎ Global Brand Pvt. Ltd.
∎ Address : 19/2 West Panthapath (7th Floor), Dhanmondi, Dhaka-1205
∎ Web : www.globalbrand.com.bd
Category: Customer Support/Call Centre
: If you don't fulfill the requirement then don't need to apply.
Source: bdjobs.com
Deadline Expired on 31st Mar 2021
Similar Jobs
Customer Support and Sales Officer
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Peer Leader
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
Customer Support cum Live Presenter
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Officer-Customer Service
Tele Sales Executive
Executive (Customer Support and Transcription)
Customer Support Executive
Office Executive - Night Shift
Customer Relationship Officer
Customer Support and Sales Executive
Executive (Female)
Customer Relation Executive (Female)
Manager- Ocean Freight
Call Center Agent
Customer Relationship Executive
Team Leader, Customer Care
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Aftersales, Executive
Customer Relation Manager
Facebook Group