Executive, Customer Care
Job Description
Title: Executive, Customer Care
Company Name: Global Brand Pvt. Ltd.
Vacancy: 02
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Engineering in CSE
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
Call Centre Supervision/ Management
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Give Technical support to Client via Phone, Email, Chat ( Skype/imo/viber ), Remote support tools or visiting client side ( Corporate/Dealer )
∎ Make technical presentation or define by team leader
∎ Weekly reporting
∎ Communication with HQ technical personal for further support
∎ Maintain support and follow-up corporate client technical issue
∎ Complete task assigned by Team leader.
∎ Offer technical training to Salesman or dealer technical person once in a monthly.
∎ Visit with team anywhere in Bangladesh if needed.
Additional Requirements:
∎ Age 24 to 30 years
∎ Only males are allowed to apply
∎ Client support experience or willingness to give technical support to client.
∎ Good knowledge in Email communication, Skype chat
∎ Basic knowledge in MS word, Excel, Outlook
∎ Good knowledge in MS PowerPoint presentation creation and presentation skill
∎ Candidate should have Self learning skill via Books, Technical documentation, Google search, Tech forums
∎ Should have technical knowledge for Windows operating system. Installation, troubleshooting.
∎ Good knowledge about various types of malware and antimalware software
∎ Willingness to learn and always keep himself updated with latest cybersecurity knowledge
∎ Analytical skill for competitor Antivirus solution
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: May 31, 2019
Company Information:
∎ Global Brand Pvt. Ltd.
∎ Address : 19/2 West Panthapath (7th Floor), Dhanmondi, Dhaka-1205
∎ Web : www.globalbrand.com.bd
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 31st May 2019
Similar Jobs
Customer Support and Sales Officer
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Peer Leader
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
Customer Support cum Live Presenter
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Officer-Customer Service
Tele Sales Executive
Executive (Customer Support and Transcription)
Customer Support Executive
Office Executive - Night Shift
Customer Relationship Officer
Customer Support and Sales Executive
Executive (Female)
Customer Relation Executive (Female)
Manager- Ocean Freight
Call Center Agent
Customer Relationship Executive
Team Leader, Customer Care
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Aftersales, Executive
Customer Relation Manager
Facebook Group