Executive, Call Center (ASUS)
Job Description
Title: Executive, Call Center (ASUS)
Company Name: Global Brand Pvt. Ltd.
Vacancy: 04
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in CSE
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
BPO, Call Center, Customer Service
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Attend inbound/outbound calls to the prospective customers pertaining to the Client's business.
∎ Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solutions.
∎ Perform every call actively to solve client's problem.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
∎ Report time to time to the team leader for complicated issues.
Additional Requirements:
∎ Age 21 to 25 years
∎ Only males are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: April 1, 2020
Company Information:
∎ Global Brand Pvt. Ltd.
∎ Address : 19/2 West Panthapath (7th Floor), Dhanmondi, Dhaka-1205
∎ Web : www.globalbrand.com.bd
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 1st Apr 2020
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