Title: Executive, Administration (Front Desk & PABX)
Company Name: The Daily Star
Vacancy: --
Age: 20 to 30 years
Job Location: Dhaka (Kawran Bazar)
Salary: Negotiable
Experience:
Applicants may have experience in one or more of the following areas: Front Desk Operations, Personal Secretarial Support, Customer Service, Office Security, and Hygiene Maintenance.
Welcome clients, visitors, and guests professionally while maintaining accurate records of front desk operations.
Answer incoming calls politely, provide information and assistance, and operate the PABX system to manage incoming and outgoing telephone calls.
Receive, record, track, and distribute incoming and outgoing letters, messages, documents, and parcels to the concerned persons.
Maintain and organize front desk documents, records, and files for easy access and proper documentation.
Communicate with vendors, monitor vending machine operations, arrange timely refilling of supplies, and help resolve any related issues.
Issue money receipts for book and newspaper sales, maintain sales records, and submit the receipts and related documents to the Accounts Department.
Assist e-paper readers over the phone, report technical problems to the Technical Team, and follow up to ensure their issues are resolved.
Record newspaper subscription orders and customer details, follow up on delivery issues, and coordinate with the relevant team to resolve customer complaints.
Prepare and maintain a comprehensive guest list for The Daily Star’s Anniversary event, ensuring guest information is accurate and up to date.
Assist the administrative heads with their tasks as required.
As per company policy