E-Commerce Key Accounts Executive

Job Description

Title: E-Commerce Key Accounts Executive

Company Name: Syntax Group

Vacancy: 2

Age: At least 22 years

Job Location: Anywhere in Bangladesh, Dhaka

Salary: Tk. 20000 - 30000 (Monthly)

Experience:

Published: 2026-08-31

Application Deadline: 2026-09-10

Education:

Bachelor's degree in Business, Marketing, E-commerce, or related field

• Age At least 22 years

• Minimum 6 months of experience in E-commerce, Key Accounts, or Online Sales

• Freshers with strong e-commerce/marketplace knowledge may also apply

• Basic understanding of e-commerce marketplace operations

• Good working knowledge of MS Excel and Google Sheets

• Strong communication skills (English + Bangla)

• Comfortable working with data, pricing, and order-tracking systems

• Basic knowledge of digital marketing/social media is a plus

JOB OVERVIEW

Syntax Group is looking for a proactive and customer-focused E-commerce Key Accounts Executive to manage and grow the group's presence on major e-commerce marketplaces. The role will own marketplace performance, order management, and seller-partner relationships driving online sales growth across Syntax Mart and Syntax Food.

Job Location: Dhaka In-office / Any where in Bangladesh

KEY RESPONSIBILITES:

• Manage day-to-day operations on e-commerce marketplaces

• Upload, update and optimize product listings (pricing, images, descriptions)

• Coordinate with marketplace account managers to resolve issues and negotiate campaigns

• Monitor and process orders, ensuring timely dispatch and delivery

• Track marketplace KPIs

• Plan and execute marketplace promotions, discounts, and seasonal campaigns

• Handle customer queries and complaints raised through marketplace channels

• Analyze competitor pricing and marketplace trends

• Prepare weekly/monthly e comerce sales and performance reports

• Ensure brand consistency across all online storefronts

• Salary: BDT 20,000-30,000 (negotiable for an exceptional candidate)

• 2 festival bonuses (per year)

• Performance bonus (annual)

• Mobile bill /communication allowance

• Transportation / conveyance support

• Provident Fund & Gratuity

• Medical & hospitalization coverage

• 2 annual increments based on performance

• Training & professional development support

• Friendly, growth-focused work culture