E-Commerce Key Accounts Executive

Job Description

Title: E-Commerce Key Accounts Executive

Company Name: Syntax Group

Vacancy: 2

Age: At least 22 years

Job Location: Anywhere in Bangladesh, Dhaka

Salary: Tk. 20000 - 30000 (Monthly)

Experience:

Published: 2026-08-31

Application Deadline: 2026-09-10

Education:

Bachelor's degree in Business, Marketing, E-commerce, or related field



Requirements:

Skills Required:

Additional Requirements:
  • Age At least 22 years
  • Minimum 6 months of experience in E-commerce, Key Accounts, or Online Sales

  • Freshers with strong e-commerce/marketplace knowledge may also apply

  • Basic understanding of e-commerce marketplace operations

  • Good working knowledge of MS Excel and Google Sheets

  • Strong communication skills (English + Bangla)

  • Comfortable working with data, pricing, and order-tracking systems

  • Basic knowledge of digital marketing/social media is a plus



Responsibilities & Context:

JOB OVERVIEW

Syntax Group is looking for a proactive and customer-focused E-commerce Key Accounts Executive to manage and grow the group's presence on major e-commerce marketplaces. The role will own marketplace performance, order management, and seller-partner relationships driving online sales growth across Syntax Mart and Syntax Food.

Job Location: Dhaka In-office / Any where in Bangladesh

KEY RESPONSIBILITES:

  • Manage day-to-day operations on e-commerce marketplaces

  • Upload, update and optimize product listings (pricing, images, descriptions)

  • Coordinate with marketplace account managers to resolve issues and negotiate campaigns

  • Monitor and process orders, ensuring timely dispatch and delivery

  • Track marketplace KPIs

  • Plan and execute marketplace promotions, discounts, and seasonal campaigns

  • Handle customer queries and complaints raised through marketplace channels

  • Analyze competitor pricing and marketplace trends

  • Prepare weekly/monthly e comerce sales and performance reports

  • Ensure brand consistency across all online storefronts



Job Other Benifits:
    • Salary: BDT 20,000-30,000 (negotiable for an exceptional candidate)

    • 2 festival bonuses (per year)

    • Performance bonus (annual)

    • Mobile bill /communication allowance

    • Transportation / conveyance support

    • Provident Fund & Gratuity

    • Medical & hospitalization coverage

    • 2 annual increments based on performance

    • Training & professional development support

    • Friendly, growth-focused work culture



Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category:

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