Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: REVE Systems
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in CSE
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Support
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Receive and Promptly Respond to Customer Queries through chat
∎ Solve issues through chat and escalate if needed
∎ Generate leads (Collect contact information ) through chat
∎ The Support executive will work from home for now and will work from office when the Covid 19 situation is over
∎ The Support executive will work in shift and in roaster to cover 24x7 Support
Additional Requirements:
∎ Age 22 to 25 years
∎ Both males and females are allowed to apply
∎ Good written and Oral English Skill
∎ Able to communicate with local and foreign customers through chat in English
∎ Ability to work from home
∎ Can work in flexible working hours (Weekly two days’ work at night shift is required)
∎ Good Typing speed, 40+ words per minute (WPM)
∎ Good skill of MS word and MS excel.
Salary: Tk. 12000 - 14000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Night Shift and holiday allowance
Application Deadline: 16 Aug 2020
Company Information:
∎ 10 Aug 2020
∎ REVE Systems
∎ Address : REVE Centre, Plot-94, Purbachal Express Highway, Dumni, Khilkhet, Dhaka-1229
∎ Web : www.revegroup.com
∎ Business : Founded in the year 2003 by M. Rezaul Hassan, REVE Group is a global enterprise comprising 12 business verticals namely REVE Systems, REVE Antivirus, Le Reve, REVE Chat, Inaani, Ajura, REVE Properties, West Wind, Kloud Talk & REVE Secure. Although, the group began its initial operations by delivering telecommunication & software solution, it has now diversified its business into other sectors like Computer Security Solutions, Web Software, Fashion, Roaming Application and Real Estate.
REVE Group is headquartered in Singapore and has its development centers in Bangladesh & India and branch office in Hong Kong. Due to its global presence, REVE Group is able to deliver reliable solution to its clientele spread across 78 countries. In the past one decade the group has experimented in various sectors be it IP telephony or ecommerce. The success of REVE Group lies in its operational excellence, strong values, product innovation and its capability to deliver superior customer satisfaction in each of the markets it serves.
Category: Customer Support/Call Centre
Read Before Apply: Must have laptop or desktop and good internet connection at home
Source: bdjobs.com
Deadline Expired on 16th Aug 2020
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