Customer Support Executive (Female)

Job Description

Title: Customer Support Executive (Female)

Company Name: Classic IT & Sky Mart Ltd.

Vacancy: Not specific

Job Location: Dhaka (Uttara)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 2 year(s)

Job Context:
∎ We are looking for a Customer Service Representative with good verbal communication skills in both Bangla & English. You have to Receive Phone calls, handle clients & have the ability to convince clients over the phone.
∎ Work days: Saturday - Thursday (Fridays are off).
∎ Work hours: 10am - 8pm.
∎ Job Location: House # 37( 3rd Floor), Road # 8, Sector # 12, Uttara, Dhaka-1230.

Job Responsibilities:
∎ Communicate with customers via phone regarding products and services.
∎ Have to convince clients over the phone to take the services and/or confirm orders.
∎ Provide detailed answers to questions about products, pricings, and details.
∎ Convincing our customers over the phone to consider purchasing our products.
∎ Occasionally visiting nearby client facilities for marketing purposes (you will be accompanied by another staff member).
∎ Working beyond the office hours periodically.
∎ Understand all the situations and take responsibility, tolerate stress, have discipline and desire to work and gain new knowledge, have politeness and ability to work with large volumes of information, and multitask.

Additional Requirements:
∎ Age 20 to 28 years
∎ Only females are allowed to apply

Salary:
∎ Tk. 10000 - 15000 (Monthly)
∎ There will be a couple of ways of bonus income.

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 5 Feb 2022

Company Information:
∎ 6 Jan 2022
∎ Classic IT & Sky Mart Ltd.
∎ Address : House # 37, Road # 8, Sector # 12, Uttara, Dhaka-1230.
∎ Web : classicit.com.bd
∎ Business : We provide all types of IT services.

Category: Customer Support/Call Centre

: Online Customer Support Executive (Female)