Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: Classic IT & Sky Mart Ltd.
Vacancy: 10
Age: 18 to 35 years
Location: Dhaka (Uttara)
Salary: Tk. 13000 - 25000 (Monthly)
Experience:
∎ 1 to 3 years
∎ Freshers are also encouraged to apply.
Published: 10 Jun 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 18 to 35 years
∎ Must have a smart attitude and be well presentable.
∎ Energetic & Dedicated about work.
∎ Excellent communication skills both writing and speaking ability with proper English and Bangla pronunciation. posting, preparing daily & monthly statements.
∎ Computer knowledge: Email, MS- Excel, MS- Word, Bangla & English typing
∎ Assist admin team members or other dept. member for related works.
∎ Strong communication skills along with active listening.
Responsibilities & Context:
∎ 6 Months Probation period.
∎ Work Days: Saturday - Thursday (Fridays are off).
∎ Uttara Branch: House- 482(4’th floor), Road- 3, Sector- 12, Uttara, Dhaka-1230.
∎ Handle incoming calls and outgoing calls with greeting in a professional way.
∎ Manage different software's, tools and websites. (Training will be provided)
∎ Provide product and service information to customers.
∎ Maintain clients record and follow up system to our CRM Software.
∎ Resolve customers' complaints.
∎ Communication with customer for setup website
∎ Collect necessary information from clients.
∎ Occasionally, You Need to Visit nearby clients for meeting purposes. (You will be accompanied by another staff member).
∎ 6 Months Probation period.
∎ Work Days: Saturday - Thursday (Fridays are off).
∎ Job Location:
∎ Uttara Branch: House- 482(4’th floor), Road- 3, Sector- 12, Uttara, Dhaka-1230.
∎ Responsibilities:
∎ Handle incoming calls and outgoing calls with greeting in a professional way.
∎ Manage different software's, tools and websites. (Training will be provided)
∎ Provide product and service information to customers.
∎ Maintain clients record and follow up system to our CRM Software.
∎ Resolve customers' complaints.
∎ Communication with customer for setup website
∎ Collect necessary information from clients.
∎ Occasionally, You Need to Visit nearby clients for meeting purposes. (You will be accompanied by another staff member).
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Credit card, Performance bonus, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Employment Status: Full Time
Job Location: Dhaka (Uttara)
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected]
Company Information:
∎ Classic IT & Sky Mart Ltd.
∎ House # 482(4'th Floor), Road # 3, Sector # 12, Uttara, Dhaka-1230.
∎ www.classicit.com.bd
∎ We provide all types of IT services.
Address::
∎ House # 482(4'th Floor), Road # 3, Sector # 12, Uttara, Dhaka-1230.
∎ www.classicit.com.bd
∎ We provide all types of IT services.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 3 Jul 2025
Category: Customer Support/Call Centre
