Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: Asiatic Marketing Communications Limited
Vacancy: 20
Job Location: Dhaka (Banani)
Employment Status: Contractual
Educational Requirements:
∎ HSC, Diploma in Engineering, Bachelor degree in any discipline
Job Responsibilities:
∎ Should have capability to ensure quality customer service
∎ Must be knowledgeable about Facebook (Social media), email & web chat.
∎ Handling incoming inquiries from prospective customers or clients.
∎ Assists customers effectively by solving customer Complain.
∎ Provides customer additional information or explain service.
∎ Ensure customer satisfaction.
∎ Prepare accurate and timely reports.
∎ Able to work on Support Email, Live Chat, Facebook Replies etc.
∎ Experience in using Online CRM Tool.
∎ Any other responsibilities/tasks as set by Company Management.
∎ Prepare reports to the Management.
∎ Ensure and provide quality service to both internal and external customers.
Additional Requirements:
∎ Age 20 to 35 years
∎ Both males and females are allowed to apply
∎ Smart, proactive, trustworthy and result oriented.
∎ Excellent communication skills.
∎ Sound Knowledge in Microsoft Office.
Salary: Tk. 12000 - 15000 (Monthly)
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Aug 2023
Company Information:
∎ 22 Aug 2023
∎ Asiatic Marketing Communications Limited
Category: Customer Support/Call Centre
: Roster basis duty
Source: bdjobs.com
Deadline Expired on 31st Aug 2023
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