Job Description

Title: Customer Services Engineer

Company Name: Assure Group

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Civil Engineering.

Experience Requirements:
∎ 5 to 7 year(s)

Job Responsibilities:
∎ Accumulate Post handover issues from Assure's Customer Care department and Facilities Management department
∎ Verify, analyze and scrutinizing the issues according to their intensity.
∎ Independent capability to identify & troubleshoot customer issues through application of engineering knowledge.
∎ Co-ordinate with Engineering HOD regarding those post handover issues
∎ Physical project visit & report preparation if necessary
∎ Coordinate with design & implementation team
∎ Detail estimation with specification and Implementation Schedule preparation for post handover issues
∎ Prepare quotation for customer
∎ Resource planning and allocation for customer services issues.
∎ Monitor & Implement the work as per execution schedule with optimum quality and budget.
∎ Ensure smooth cooperation between customer and other team members through effective communication
∎ Checking & certification of bills
∎ Perform any other tasks assigned by the management

Additional Requirements:
∎ Age 25 to 35 years
∎ AutoCAD knowledge is mandatory
∎ Good communication and interpersonal skill (both written and verbal, in English)
∎ Should be Hardworking, Self motivated
∎ Computer literacy is mandatory
∎ Ability to work under extreme pressure
∎ Female candidates are encouraged to apply

Application Deadline: November 15, 2019

Company Information:
∎ Assure Group
∎ Address : Jabbar Tower (5th Floor), 42 Gulshan, Gulshan-1 Dhaka-1212
∎ Web : www.assuregroupbd.com
∎ Business : One of the fastest growing business groups in the country

Category: Engineer/Architect

Source: bdjobs.com

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