Customer Service Representative

Job Description

Title: Customer Service Representative

Company Name: WeTechHub.

Vacancy: 10

Age: 18 to 32 years

Location: Dhaka (Kawran Bazar)

Salary: Tk. 10000 (Monthly)

Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center, E-commerce
∎ Freshers are also encouraged to apply.

Published: 21 Apr 2025

Education:
∎ Higher Secondary

Requirements:

Additional Requirements:
∎ Age 18 to 32 years
∎ Excellent communication skills with customers in appropriate accent.
∎ Must have clear spoken ability in Bangla.
∎ Have excellent interpersonal and listening skills.
∎ Be confident and able to approach people.
∎ Must have good knowledge about IT.
∎ Excellent communication skills with customers in appropriate accent.
∎ Must have clear spoken ability in Bangla.
∎ Have excellent interpersonal and listening skills.
∎ Be confident and able to approach people.
∎ Must have good knowledge about IT.

Responsibilities & Context:
∎ Candidates have to make outbound calls.
∎ Managing survey calls and customer service inquiries.
∎ Provide accurate, valid and complete information by using the right methods/tools.
∎ Keep records of customer interactions and file documents.
∎ Follow communication procedures, guidelines and policies.
∎ Candidates have to make outbound calls.
∎ Managing survey calls and customer service inquiries.
∎ Provide accurate, valid and complete information by using the right methods/tools.
∎ Keep records of customer interactions and file documents.
∎ Follow communication procedures, guidelines and policies.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Kawran Bazar)

Company Information:
∎ WeTechHub.
∎ 92, Ali Bhaban, Kazi Nazrul Islam Avenue, Level-6, Kawran Bazar, Dhaka-1215.
∎ IT/ITES Services Provider and IT Consultancy Firm

Address::
∎ 92, Ali Bhaban, Kazi Nazrul Islam Avenue, Level-6, Kawran Bazar, Dhaka-1215.
∎ IT/ITES Services Provider and IT Consultancy Firm

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Apr 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 4.53%
Daffodil International University (DIU) 2.27%
New Model Degree College 1.42%
Dhaka polytechnic institute 1.13%
East West University 1.13%
Dhaka College 1.13%
Dhaka International University 1.13%
Stamford University Bangladesh 1.13%
Southeast University 1.13%
1.13%

Interested By Age Range

Age Range Percentage (%)
20-30 83.29%
31-35 8.50%
36-40 1.70%
40+ 0.57%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 97.17%
20K-30K 2.83%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 43.34%
0.1 - 1 years 18.70%
1.1 - 3 years 23.23%
3.1 - 5 years 9.07%
5+ years 5.67%